D365 CE & Project Operations Functional Consultant

Birlasoft
Shanghai
Workplace: OnsiteContractFunction: Consulting & AdvisoryExperience: 6+ yearsSkills: ["Leadership","Communication","Requirement gathering","Cross-functional collaboration"]

Lead functional design and configuration for a Dynamics 365 transformation spanning Sales, Customer Service, and Project Operations. Facilitate requirement workshops, translate business needs into functional specifications, and configure end-to-end processes from lead generation through billing and month-end close. Ensure China-specific regulatory and localization requirements are incorporated, and support SIT/UAT, defect resolution, cutover, go-live, and hypercare. Partner with technical teams on integrations, data migration, and reporting.

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FursaFursa
Birlasoft
Birlasoft
15 hours ago

D365 CE & Project Operations Functional Consultant

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Last checked: 15 hours agoStatus: Live

Job Summary

Lead functional design and configuration for a Dynamics 365 transformation spanning Sales, Customer Service, and Project Operations. Facilitate requirement workshops, translate business needs into functional specifications, and configure end-to-end processes from lead generation through billing and month-end close. Ensure China-specific regulatory and localization requirements are incorporated, and support SIT/UAT, defect resolution, cutover, go-live, and hypercare. Partner with technical teams on integrations, data migration, and reporting.
Location: Shanghai
Workplace: Onsite
Employment Type: Contract · 12 months
Job Function: Consulting & Advisory
Seniority: Mid level

Key Responsibilities

  • •Lead functional design and configuration across D365 CE (Sales, Customer Service) and Project Operations.
  • •Run requirement workshops and translate business needs into functional specs aligned to global templates.
  • •Configure lead-to-opportunity, opportunity-to-order, and project lifecycle processes.
  • •Ensure China-specific business, regulatory, and localization requirements are built into the solution.
  • •Support SIT/UAT, defect resolution, cutover, go-live, and hypercare; partner on integrations, data migration, and reporting.

Key Requirements

  • •6–10+ years in CRM/ERP implementations with strong hands-on D365 CE and Project Operations experience.
  • •Solid grasp of project-based processes including resource management, time & expense, project accounting, billing, and revenue recognition.
  • •Experience on multi-country APAC rollout programs and Agile/hybrid delivery.
  • •Exposure to Power Platform (Power Apps, Power Automate) is an advantage.
  • •Native/fluent Mandarin Chinese and strong English (written and spoken).
Experience:6+ yearsCRM/ERP implementationsDynamics 365APAC rolloutsAgilePower PlatformProject-based processes
Skills:LeadershipCommunicationRequirement gatheringCross-functional collaboration
Certifications:Microsoft Dynamics 365 Functional Consultant certification (CE or Project Operations)
Languages:Mandarin ChineseEnglish
Tech Stack:D365 CECustomer ServiceProject OperationsMicrosoft Dynamics 365Power PlatformPower AppsPower AutomateMandarin ChineseEnglishAgileSIT/UATHypercareIntegrationsData migrationReportingCopilot/AIAzure DevOpsServiceNow

Company Brief

Birlasoft
Birlasoft is a global IT services and digital solutions provider delivering consulting, enterprise applications, cloud, and infrastructure services to enterprises across industries, helping accelerate digital transformation and business modernization.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Noida, India
WebsiteLinkedIn