Traffic Management Center Operator

AECOM
Milwaukee
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: OtherEducation: high_schoolSkills: ["Interpersonal skills","Accurate data entry","Teamwork","Work calmly under pressure","Multitasking and prioritization"]

Operate on-site at a Traffic Management Center to monitor Wisconsin roadways and manage real-time traffic incident reporting. Assess traffic data, prioritize alerts, and provide timely situational awareness updates using Intelligent Transportation Systems (ITS) tools such as CCTV, detectors, ramp meters, and message boards. Coordinate with first responders, law enforcement dispatchers, and field technicians, maintain incident reports, and complete required training and certification (Flex Lane) while working rotating 24/7 shifts.

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FursaFursa
AECOM
AECOM
9 hours ago

Traffic Management Center Operator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Operate on-site at a Traffic Management Center to monitor Wisconsin roadways and manage real-time traffic incident reporting. Assess traffic data, prioritize alerts, and provide timely situational awareness updates using Intelligent Transportation Systems (ITS) tools such as CCTV, detectors, ramp meters, and message boards. Coordinate with first responders, law enforcement dispatchers, and field technicians, maintain incident reports, and complete required training and certification (Flex Lane) while working rotating 24/7 shifts.
Location: Milwaukee
Workplace: Onsite
Employment Type: Full time
Seniority: Entry level

Key Responsibilities

  • •Monitor Wisconsin roadways and provide real-time traveler information for planned and unplanned events using ITS tools.
  • •Assess incoming traffic data, prioritize content, and deliver timely incident information.
  • •Communicate with first responders, law enforcement dispatchers, field technicians, and public service agencies to determine incident severity.
  • •Locate, verify, and monitor incidents, construction, special events, and other issues affecting traffic flow and safety.
  • •Monitor ITS device functionality and create maintenance requests; maintain traffic incident reports and provide updates on control room activities.

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:Health InsuranceDentalVisionLife InsurancePaid LeaveRetirement SavingsEquityDisability BenefitsEmployee AssistanceFlexible Work

Key Requirements

  • •High School Diploma or GED equivalent.
  • •Ability to work shifts in a 24/7/365 operation center, including weekends and holidays.
  • •Pass a client-required Criminal Justice Information Systems (CJIS) background check.
  • •Strong interpersonal skills and ability to work in a team under stressful conditions.
  • •Skilled in accurate data entry and clear written and verbal communication.
Education:High School
Skills:Interpersonal skillsAccurate data entryTeamworkWork calmly under pressureMultitasking and prioritization
Certifications:Flex Lane
Languages:English
Tech Stack:WindowsOutlookWordExcelCCTVChangeable message signsRamp metersTraffic detectorsIntelligent Transportation Systems (ITS)Flex Lane

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.
Security Clearance:CJIS

Company Brief

AECOM
AECOM is a global infrastructure firm providing design, consulting, construction, and management services across transportation, buildings, water, environment, and energy sectors, delivering large-scale projects for public- and private-sector clients worldwide.
Industry: Civil Engineering
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Los Angeles, United States
Founded: 1990
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