Sales Support Associate III

Tapestry
Pennsylvania
Workplace: OnsiteFull timeUSD 15 - 18.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Attention to detail","Organizational skills","Communication","Multitasking"]

Support store success by welcoming customers with warmth, providing personalized assistance, and acting as a brand ambassador. Operate POS accurately at the cash wrap, maintain a well-organized sales floor, and promote add-on products and gift cards. Receive and manage shipments, monitor stock levels, replenish and execute visual merchandising updates, and follow Loss Prevention and housekeeping guidelines.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support store success by welcoming customers with warmth, providing personalized assistance, and acting as a brand ambassador. Operate POS accurately at the cash wrap, maintain a well-organized sales floor, and promote add-on products and gift cards. Receive and manage shipments, monitor stock levels, replenish and execute visual merchandising updates, and follow Loss Prevention and housekeeping guidelines.
Location: Pennsylvania
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Maintain stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention and housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 18.5
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ year of retail experience (cashier/stock/sales), preferably in luxury retail service.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to operate POS systems and use iPad/laptop, Mobile POS, and Internet.
  • •Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
  • •Strong English proficiency and availability for a flexible schedule including nights/weekends/holidays.
  • •Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally).
Experience:1+ yearsRetailLuxury retailFashion retail
Skills:Customer serviceAttention to detailOrganizational skillsCommunicationMultitasking
Languages:English
Tech Stack:POSIPadMobile POSLaptopInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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