Case Management Administrator

Serco
United Kingdom
Workplace: OnsiteFull timeGBP 26,510+ annuallyFunction: Administration & Executive AssistanceSkills: ["Confidentiality","Accuracy","Attention to detail","Communication","Teamwork"]

Support the Offender Management Unit at HMP Fosse Way by providing detailed, confidential administrative assistance to Prison Offender Managers. Maintain accurate prisoner records, manage secure documentation and audit trails, and coordinate transfers, receptions, discharges, licence production, and sentence-related processes. Communicate with internal teams and external agencies, produce reports, and support specialist case administration such as parole, sentence calculations, public protection activity, custody administration, and Home Detention Curfew.

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FursaFursa
Serco
Serco
1 day ago

Case Management Administrator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Support the Offender Management Unit at HMP Fosse Way by providing detailed, confidential administrative assistance to Prison Offender Managers. Maintain accurate prisoner records, manage secure documentation and audit trails, and coordinate transfers, receptions, discharges, licence production, and sentence-related processes. Communicate with internal teams and external agencies, produce reports, and support specialist case administration such as parole, sentence calculations, public protection activity, custody administration, and Home Detention Curfew.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Provide clerical and administrative support across the Offender Management Unit.
  • •Maintain accurate prisoner records on relevant computer systems and local recording systems.
  • •Support transfers, receptions, discharges and licence production with Prison Offender Managers and Supervisors.
  • •Securely handle and file prisoner documentation, maintaining accurate audit trails.
  • •Support sentence planning, parole, categorisation and release processes in line with PSI guidelines.

Pay and Benefits

Salary: GBP 26,510 annually
Perks:Paid LeavePension

Key Requirements

  • •Excellent administrative skills in a busy office environment.
  • •Strong written and verbal communication skills.
  • •High accuracy and attention to detail with professionalism handling sensitive information.
  • •Confidence using Microsoft Word and Excel.
  • •GCSEs (or equivalent) in English and Mathematics.
Skills:ConfidentialityAccuracyAttention to detailCommunicationTeamwork
Tech Stack:Microsoft WordMicrosoft Excel

Eligibility

Security Clearance:Enhanced DBS check

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn