Operations Manager

Deliveroo
Paris
Workplace: HybridFull timeFunction: Business OperationsExperience: 3-4 yearsSkills: ["Analytical mindset","Stakeholder management","Cross-functional collaboration","Communication","Project execution"]

Own market-level logistics and financial initiatives to improve customer experience across the French delivery network. Define hyper-local network efficiency strategies, balancing cost priorities with growth and service levels while building models and frameworks to industrialize monitoring. Lead improvements to the customer and rider proposition and collaborate across business units. Bring a data-driven analytical mindset, strong stakeholder management, and the ability to structure and deliver complex projects.

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FursaFursa
Deliveroo
Deliveroo
1 month ago

Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Own market-level logistics and financial initiatives to improve customer experience across the French delivery network. Define hyper-local network efficiency strategies, balancing cost priorities with growth and service levels while building models and frameworks to industrialize monitoring. Lead improvements to the customer and rider proposition and collaborate across business units. Bring a data-driven analytical mindset, strong stakeholder management, and the ability to structure and deliver complex projects.
Location: Paris
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own complex logistic and financial strategic initiatives and drive continuous improvement in the delivery network.
  • •Define and execute part of network efficiency by creating hyper-local market-winning strategies and balancing cost, growth, and service levels.
  • •Create models and frameworks to industrialise monitoring and support operations.
  • •Improve the customer and rider proposition by joining a team focused on better outcomes for riders, partners, and customers.
  • •Collaborate with various business units to influence delivery-network improvements and growth & quality objectives.

Key Requirements

  • •3-4 years of experience in a high-paced, project-based organization (e.g., tech startup or management consultancy).
  • •Strong quantitative and qualitative analytics experience, including Excel modelling and database work; knowledge of SQL is a plus.
  • •Excellent mastery of Google Suite and Microsoft Office.
  • •Track record autonomously structuring, coordinating, and executing projects.
  • •Excellent (oral/written) communication in English and French, with experience presenting to and influencing a senior audience.
Experience:3-4 yearsTech startupManagement consultancy
Skills:Analytical mindsetStakeholder managementCross-functional collaborationCommunicationProject execution
Languages:EnglishFrench
Tech Stack:ExcelGoogle SuiteMicrosoft OfficeSQLDatabase

Company Brief

Deliveroo
Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2013
Glassdoor
Glassdoor: 3.4
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