Mozilla

2 weeks ago

Staff Program Manager, Trust & Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Design and implement Trust & Safety and compliance initiatives across a diverse portfolio of products, from trustworthy AI to marketplace integrity. Lead program management efforts that reduce harmful user experiences by partnering with Product, Engineering, Legal, and policy teams on risk identification and mitigation. Use data-driven frameworks to measure effectiveness, improve outcomes, and stay ahead of emerging industry and technology risks.

Location: United Kingdom

Workplace: Remote

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Sr. Manager level

Key Responsibilities

•Manage key Trust & Safety programs to reduce harmful experiences for users.
•Collaborate with cross-functional partners (Product, Engineering, Legal, and others) to proactively identify and mitigate user safety risks.
•Apply data-driven frameworks to assess program effectiveness and identify improvements aligned with company goals.
•Stay informed about industry best practices and emergent risks associated with new technology products and contexts.
•Implement safety and compliance initiatives at scale across a portfolio of products, including policy implementation, content moderation, and regulatory compliance.

Pay and Benefits

Salary: GBP 72,000 - 96,000

Perks:Annual BonusHealth InsuranceDentalVisionRetirementHome OfficeLearning BudgetPaid Parental

Key Requirements

•5+ years of experience in Trust & Safety operations or a related role.
•Familiarity with content moderation ecosystems, including policy implementation standards and scaled review systems.
•Experience using metrics, dashboards, or reporting to identify trends and improve outcomes.
•Ability to analyze and improve end-to-end Trust & Safety systems, including policies, review processes, and tooling.
•Strong understanding of online safety (data privacy, misinformation, fraud) and AI safety (fairness, accountability, transparency).

Experience:5+ years

Skills:Analytical thinkingProblem-solvingDecision-makingCommunicationCross-functional collaboration

Languages:English

Company Brief

Mozilla

Mozilla is a mission-driven organization that builds open-source internet products (notably the Firefox browser) and advocates for an open, private, and secure web through software, research, and community programs.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Nonprofit & NGO

Headquarters: San Francisco, United States

Founded: 1998

Glassdoor: 2.9

Website LinkedIn Glassdoor

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Mozilla

2 weeks ago

Staff Program Manager, Trust & Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Remote

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Sr. Manager level

Key Responsibilities

•Manage key Trust & Safety programs to reduce harmful experiences for users.
•Collaborate with cross-functional partners (Product, Engineering, Legal, and others) to proactively identify and mitigate user safety risks.
•Apply data-driven frameworks to assess program effectiveness and identify improvements aligned with company goals.
•Stay informed about industry best practices and emergent risks associated with new technology products and contexts.
•Implement safety and compliance initiatives at scale across a portfolio of products, including policy implementation, content moderation, and regulatory compliance.

Pay and Benefits

Salary: GBP 72,000 - 96,000

Perks:Annual BonusHealth InsuranceDentalVisionRetirementHome OfficeLearning BudgetPaid Parental

Key Requirements

•5+ years of experience in Trust & Safety operations or a related role.
•Familiarity with content moderation ecosystems, including policy implementation standards and scaled review systems.
•Experience using metrics, dashboards, or reporting to identify trends and improve outcomes.
•Ability to analyze and improve end-to-end Trust & Safety systems, including policies, review processes, and tooling.
•Strong understanding of online safety (data privacy, misinformation, fraud) and AI safety (fairness, accountability, transparency).

Experience:5+ years

Skills:Analytical thinkingProblem-solvingDecision-makingCommunicationCross-functional collaboration

Languages:English

Company Brief

Mozilla

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Nonprofit & NGO

Headquarters: San Francisco, United States

Founded: 1998

Glassdoor: 2.9

Website LinkedIn Glassdoor