Senior Engineer - Service delivery

Black Box
Hyderabad, Bengaluru
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsSkills: ["Communication","Problem-solving"]

Senior Engineer - Service delivery focused on AV support, responsible for delivering reliable audiovisual services across Hyderabad and Bangalore. You will install, configure, and troubleshoot AV systems, manage incidents, and coordinate with internal teams to ensure high-quality service delivery. The role involves hands-on engineering work, documentation, and collaboration with cross-functional stakeholders to meet SLAs.

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FursaFursa
Black Box
Black Box
9 months ago

Senior Engineer - Service delivery

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Senior Engineer - Service delivery focused on AV support, responsible for delivering reliable audiovisual services across Hyderabad and Bangalore. You will install, configure, and troubleshoot AV systems, manage incidents, and coordinate with internal teams to ensure high-quality service delivery. The role involves hands-on engineering work, documentation, and collaboration with cross-functional stakeholders to meet SLAs.
Location: Hyderabad, Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations

Key Responsibilities

  • •Install, configure, and troubleshoot AV systems.
  • •Coordinate service delivery activities with stakeholders across Hyderabad and Bangalore.
  • •Respond to incidents and ensure timely resolution and SLA adherence.
  • •Collaborate with cross-functional teams to plan and execute AV deployments.
  • •Document configurations, procedures, and post-implementation notes.

Key Requirements

  • •Senior engineer with AV support experience.
  • •Experience in service delivery and incident management.
  • •Full-time availability.
  • •Hands-on hardware and software AV troubleshooting skills.
  • •Ability to document configurations and SOPs.
Experience:AVService delivery
Skills:CommunicationProblem-solving
Tech Stack:AVTroubleshooting

Company Brief

Black Box
Provides technology infrastructure and managed IT services for enterprises, including network connectivity, data center solutions, collaboration/AV systems, and managed security and support services.
Industry: Professional Services
Headquarters: Pittsburgh, United States
Founded: 1976
Website