Tapestry

1 day ago

Sales Lead Supervisor- Twelve Oaks

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead daily store sales operations by driving personal performance and coaching the team to hit sales and KPI targets. Build client relationships through kate spade service standards, support VIP retention, and model “host of the party” service behaviors. Manage people development, recruiting/onboarding support, and feedback to store leadership. Ensure operational excellence including opening/closing, cash handling, POS transactions, inventory integrity, omni-channel and virtual selling initiatives, and brand-safe social media engagement.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve sales and KPI targets by analyzing metrics and implementing best practices.
•Build client relationships via proactive outreach and kate spade service standards, ensuring exceptional in-store and after-sales experiences and supporting VIP retention.
•Coach and develop the team by supporting recruitment, onboarding, role modeling, ongoing training, and providing feedback to store leadership.
•Lead operational excellence by supervising opening/closing procedures, cash handling, bank deposits, register operations, and key-holding responsibilities.
•Manage omni-channel and digital initiatives, including virtual selling (live-stream shopping), brand-safe social media engagement, and customer data capture to grow loyalty.

Pay and Benefits

Salary: USD 16 - 24.75

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•Strong written and verbal communication skills, with the ability to multitask and prioritize effectively.
•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium preferred).
•Ability to communicate effectively with customers and staff and confidently navigate the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Comfort with omni-channel/virtual selling tools and clienteling systems; strong English language proficiency.

Experience:2+ yearsRetail

Skills:CoachingTeam buildingClient relationship managementCustomer focusData analysis

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSInventory managementOmni-channelVirtual sellingClientelingLive-stream shoppingSocial media

Company Brief

Tapestry

Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 5M to 10M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York City, United States

Founded: 2017

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Tapestry

1 day ago

Sales Lead Supervisor- Twelve Oaks

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve sales and KPI targets by analyzing metrics and implementing best practices.
•Build client relationships via proactive outreach and kate spade service standards, ensuring exceptional in-store and after-sales experiences and supporting VIP retention.
•Coach and develop the team by supporting recruitment, onboarding, role modeling, ongoing training, and providing feedback to store leadership.
•Lead operational excellence by supervising opening/closing procedures, cash handling, bank deposits, register operations, and key-holding responsibilities.
•Manage omni-channel and digital initiatives, including virtual selling (live-stream shopping), brand-safe social media engagement, and customer data capture to grow loyalty.

Pay and Benefits

Salary: USD 16 - 24.75

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•Strong written and verbal communication skills, with the ability to multitask and prioritize effectively.
•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium preferred).
•Ability to communicate effectively with customers and staff and confidently navigate the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Comfort with omni-channel/virtual selling tools and clienteling systems; strong English language proficiency.

Experience:2+ yearsRetail

Skills:CoachingTeam buildingClient relationship managementCustomer focusData analysis

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSInventory managementOmni-channelVirtual sellingClientelingLive-stream shoppingSocial media

Company Brief

Tapestry

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 5M to 10M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York City, United States

Founded: 2017

Glassdoor: 3.7

Website LinkedIn Glassdoor