boomi

3 months ago

Boomi Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Frontline software support engineer at Boomi responsible for diagnosing and resolving complex integration bottlenecks across the Boomi AtomSphere platform. Works in a follow-the-sun model to support 20,000+ organizations, with a path to Hyderabad in-office, handling API management, ETL/ELT, and multi-technology troubleshooting in a hybrid setting.

Location: Hyderabad

Workplace: Hybrid

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Act as the frontline architect of customer success, diagnosing and solving complex technical bottlenecks and engineering creative solutions
•Dissect root causes of high-priority issues and engineer fixes to keep customers running smoothly
•Support a follow-the-sun model to resolve cases with global velocity and collaborate with cross-functional teams
•Communicate complex technical solutions clearly to non-technical customers to ensure understanding and satisfaction
•Prepare and share knowledge that enhances Boomi’s global support capabilities and customer outcomes

Key Requirements

•Minimum of 1 year of hands-on experience with the Boomi AtomSphere Platform, moving beyond the basics into advanced process development, API management, and complex deployments
•2-4 years of total experience in IT Consulting or Software Development, giving you the architectural perspective needed to solve big picture problems
•Experience with web languages—REST, SOAP, WSDL—and skilled in using tools like Postman and OAuth 2.0 to design and troubleshoot seamless connections
•Practical command of Java, Groovy, JavaScript, and React
•Understanding of ELT/ETL knowledge and experience with Salesforce, NetSuite, and Hadoop

Experience:2-4 yearsIntegrationIT consultingSoftware developmentEnterprise integrations

Skills:CommunicationCollaborationProblem-solvingCustomer-focusEmpathy

Languages:English

Tech Stack:RESTSOAPWSDLPostmanOAuth 2.0JavaGroovyJavaScriptReactKubernetesRancher DesktopWindowsLinuxELTETLSalesforceNetSuiteHadoop

Company Brief

boomi

Provides a cloud-native integration platform (iPaaS) enabling enterprises to connect applications, data, APIs and workflows for hybrid and multi-cloud environments. Offers tools for integration, API management, master data management, and workflow automation.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Chesterbrook, United States

Founded: 2000

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

boomi

3 months ago

Boomi Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Hyderabad

Workplace: Hybrid

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Act as the frontline architect of customer success, diagnosing and solving complex technical bottlenecks and engineering creative solutions
•Dissect root causes of high-priority issues and engineer fixes to keep customers running smoothly
•Support a follow-the-sun model to resolve cases with global velocity and collaborate with cross-functional teams
•Communicate complex technical solutions clearly to non-technical customers to ensure understanding and satisfaction
•Prepare and share knowledge that enhances Boomi’s global support capabilities and customer outcomes

Key Requirements

•Minimum of 1 year of hands-on experience with the Boomi AtomSphere Platform, moving beyond the basics into advanced process development, API management, and complex deployments
•2-4 years of total experience in IT Consulting or Software Development, giving you the architectural perspective needed to solve big picture problems
•Experience with web languages—REST, SOAP, WSDL—and skilled in using tools like Postman and OAuth 2.0 to design and troubleshoot seamless connections
•Practical command of Java, Groovy, JavaScript, and React
•Understanding of ELT/ETL knowledge and experience with Salesforce, NetSuite, and Hadoop

Experience:2-4 yearsIntegrationIT consultingSoftware developmentEnterprise integrations

Skills:CommunicationCollaborationProblem-solvingCustomer-focusEmpathy

Languages:English

Tech Stack:RESTSOAPWSDLPostmanOAuth 2.0JavaGroovyJavaScriptReactKubernetesRancher DesktopWindowsLinuxELTETLSalesforceNetSuiteHadoop

Company Brief

boomi

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Chesterbrook, United States

Founded: 2000

Website LinkedIn