Sales Support Representative-PVF (Inside Sales)

Ferguson
United States
Workplace: OnsiteFull timeUSD 17.77 - 28.42 hourlyFunction: SalesSkills: ["Customer-focused","Ability to upsell","Fast-paced execution","Decision-making","Digital literacy"]

Support sales associates by helping determine the best products and solutions for customer needs. Provide personalized service through timely quotations and accurate sales orders, coordinate customer deliveries, and handle incoming sales calls to resolve questions and concerns. Use a CRM system and phone tools effectively, learn product knowledge quickly, and contribute in a fast-paced environment while building customer relationships and supporting upselling opportunities.

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Ferguson
Ferguson
3 days ago

Sales Support Representative-PVF (Inside Sales)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Support sales associates by helping determine the best products and solutions for customer needs. Provide personalized service through timely quotations and accurate sales orders, coordinate customer deliveries, and handle incoming sales calls to resolve questions and concerns. Use a CRM system and phone tools effectively, learn product knowledge quickly, and contribute in a fast-paced environment while building customer relationships and supporting upselling opportunities.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Work with sales associates to support customer needs by determining best products and solutions.
  • •Provide timely quotations and accurate sales orders to deliver personalized customer service.
  • •Coordinate deliveries on behalf of customers.
  • •Answer sales calls, resolving customer concerns and questions.
  • •Use CRM and phone systems effectively to manage customer interactions.

Pay and Benefits

Salary: USD 17.77 - 28.42 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401k

Key Requirements

  • •Prefer 3-5 years of sales and/or customer service experience.
  • •Prefer 3-5 years of Industrial Pipes, Valves and Fitting knowledge.
  • •Exhibit strong sales skills, including the ability to upsell.
  • •Respond quickly to customer needs and make decisions in a timely manner.
  • •General digital literacy, including Microsoft Office.
Experience:Industrial suppliesSalesCustomer service
Skills:Customer-focusedAbility to upsellFast-paced executionDecision-makingDigital literacy
Tech Stack:CRMMicrosoft Office

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn