Sales & Service Lead - Mall at Short Hills

Alo Yoga
United States
Workplace: OnsiteFull timeUSD 19 - 23 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision making","Communication","Coaching","Teamwork"]

Lead an exceptional in-store guest experience by coaching the team on customer engagement and technical product education. Build and maintain customer relationships daily, analyze reports to drive results, and ensure strong sales floor coverage through selling initiatives and workforce planning. Partner with Operations and Visual leads to manage budgets, inventory, supplies, vendor relationships, technology, and facilities, while overseeing recruiting, development, and performance feedback for associates and cashiers.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Alo Yoga
Alo Yoga
2 months ago

Sales & Service Lead - Mall at Short Hills

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead an exceptional in-store guest experience by coaching the team on customer engagement and technical product education. Build and maintain customer relationships daily, analyze reports to drive results, and ensure strong sales floor coverage through selling initiatives and workforce planning. Partner with Operations and Visual leads to manage budgets, inventory, supplies, vendor relationships, technology, and facilities, while overseeing recruiting, development, and performance feedback for associates and cashiers.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience by assessing guest connection and providing technical product education, supporting team members through feedback and coaching.
  • •Continue building client relationships daily and support action plans based on gaps and growth opportunities.
  • •Analyze reports to strategize and deliver results; implement focus areas to drive performance.
  • •Ensure effective sales floor coverage through workforce solutions and leading selling initiatives throughout the store.
  • •Oversee Sales & Service Associates and Cashiers, including recruitment, development, and ongoing performance feedback using company performance tools.

Pay and Benefits

Salary: USD 19 - 23 hourly
Perks:Employee DiscountWellness StipendHealth InsuranceDentalVision401kParental LeaveClothing AllowanceStore Incentives

Key Requirements

  • •2+ years of prior work experience in a client-centric, sales environment.
  • •Demonstrated leadership capabilities and excellent decision making.
  • •Values feedback; receptive to feedback and eager to provide it.
  • •High energy and upbeat, with the ability to integrate fun and work.
  • •Excellent interpersonal and written communication skills.
Experience:2+ years
Skills:LeadershipDecision makingCommunicationCoachingTeamwork
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn