3 days ago

Data Quality Analyst

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Monitor and triage data quality issues submitted via ServiceNow, Jira, email, or Microsoft Teams, managing each incident through its lifecycle with SLA adherence. Audit data across cloud data warehouses and reporting dashboards, perform root-cause analysis for mismatches, schema drift, and rule violations, and execute runbook-driven remediation or escalate complex cases to data engineering. Maintain SOPs/runbooks and improve proactive monitoring based on recurring trends.

Location: Hyderabad

Workplace: Onsite

Employment Type: Full time

Job Function: Quality & Regulatory (Non-Software)

Seniority: Mid level

Key Responsibilities

•Track, categorize, and triage incoming data quality issues from ServiceNow, Jira, email, or Microsoft Teams.
•Manage data incidents through their full lifecycle, ensuring timely communication and SLA adherence.
•Perform data auditing and cross-system validation across BigQuery, Azure Synapse, Amazon Redshift, and reporting dashboards.
•Conduct root-cause analysis for data mismatches, schema drift, incomplete transformations, and automated rule violations.
•Create and maintain SOPs, knowledge base articles, and runbooks; identify trends and suggest proactive monitoring improvements.

Key Requirements

•Track and categorize incoming data quality issues via ServiceNow, Jira, email, or Microsoft Teams.
•Manage data incidents end-to-end, ensuring timely updates and SLA adherence.
•Perform cross-system data validation across cloud data warehouses and reporting dashboards.
•Investigate data quality problems such as mismatches, schema drift, incomplete transformations, and rule violations.
•Maintain and improve SOPs, knowledge base articles, and incident root-cause documentation.

Skills:TroubleshootingProblem-solvingCommunicationTechnical writingDocumentation

Tech Stack:ServiceNowJiraMicrosoft TeamsBigQueryAzure SynapseAmazon Redshift

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT