Heidi Health

1 month ago

Forward Deployed Engineer - Ireland

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Embedded with our most strategic customers, you will own the full technical lifecycle—from onboarding and EMR integrations to building custom clinical workflows, debugging production issues, and enabling customers to operate independently. You’ll work with Product and Engineering to surface customer needs and translate field observations into signals that shape the roadmap, delivering measurable clinical impact at scale.

Location: Dublin

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Own end-to-end technical onboarding for enterprise customers — EMR integrations, SSO, SCIM provisioning, data pipelines, and security configuration.
•Work directly with clinical and operational stakeholders to design and build custom workflows that fit how care is actually delivered. This means writing code, not just writing specs.
•Be the escalation point for complex technical issues — diagnosing problems across the stack, coordinating with engineering, and closing the loop with the customer.
•Build tooling, scripts, and automation that make deployments faster, more reliable, and easier to scale.
•Translate what you see in the field into clear, actionable signal for Product and Engineering — you're closest to the customer, so your input matters most.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceDentalEquityHome OfficeParital LeaveLearning BudgetWellness Stipend

Key Requirements

•4+ years in a forward deploy, implementation engineering, or customer-facing technical role - ideally in SaaS, healthtech, or enterprise software.
•You write code. Python, JS, SQL - whatever gets the job done.
•Strong working knowledge of integration protocols: REST APIs, SAML/OIDC, SCIM, and ideally FHIR/HL7.
•Comfortable owning ambiguous, high-stakes problems end-to-end without a playbook.
•Sharp communicator - you can explain a complex integration failure to a CTO and a head nurse in the same breath.

Experience:4+ yearsHealthtechSaaSEnterprise software

Skills:CommunicationProblem-solvingCollaborationCritical thinkingCustomer focus

Tech Stack:PythonJavaScriptSQLREST APIsSAMLOIDCSCIMFHIRHL7

Company Brief

Heidi Health

Builds an AI medical scribe and clinical productivity platform that automates documentation, form-filling, and task management to expand clinician capacity across hospitals, GP clinics and specialist services worldwide.

Industry: HealthTech

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: Melbourne, Australia

Founded: 2019

Glassdoor: 4.7

Website LinkedIn Glassdoor

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Heidi Health

1 month ago

Forward Deployed Engineer - Ireland

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Dublin

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Own end-to-end technical onboarding for enterprise customers — EMR integrations, SSO, SCIM provisioning, data pipelines, and security configuration.
•Work directly with clinical and operational stakeholders to design and build custom workflows that fit how care is actually delivered. This means writing code, not just writing specs.
•Be the escalation point for complex technical issues — diagnosing problems across the stack, coordinating with engineering, and closing the loop with the customer.
•Build tooling, scripts, and automation that make deployments faster, more reliable, and easier to scale.
•Translate what you see in the field into clear, actionable signal for Product and Engineering — you're closest to the customer, so your input matters most.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceDentalEquityHome OfficeParital LeaveLearning BudgetWellness Stipend

Key Requirements

•4+ years in a forward deploy, implementation engineering, or customer-facing technical role - ideally in SaaS, healthtech, or enterprise software.
•You write code. Python, JS, SQL - whatever gets the job done.
•Strong working knowledge of integration protocols: REST APIs, SAML/OIDC, SCIM, and ideally FHIR/HL7.
•Comfortable owning ambiguous, high-stakes problems end-to-end without a playbook.
•Sharp communicator - you can explain a complex integration failure to a CTO and a head nurse in the same breath.

Experience:4+ yearsHealthtechSaaSEnterprise software

Skills:CommunicationProblem-solvingCollaborationCritical thinkingCustomer focus

Tech Stack:PythonJavaScriptSQLREST APIsSAMLOIDCSCIMFHIRHL7

Company Brief

Heidi Health

Industry: HealthTech

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: Melbourne, Australia

Founded: 2019

Glassdoor: 4.7

Website LinkedIn Glassdoor