Senior Product Experience Planner, Consumer Personal Systems

HP
Taipei
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsEducation: bachelorsSkills: ["Strategic thinking","Storytelling","Facilitation","Executive communication","Stakeholder management","Negotiation","Conflict resolution","Coaching and influence","Business judgment"]

Lead product experience strategy for Consumer Hero products, connecting hardware innovation to compelling experiences, workflows, and usage scenarios. Own experience vision and translate it into actionable requirements and deliverables, define end-to-end use cases across hardware/software/services, and incubate differentiated concepts through ideation and proof-of-concept validation. Partner across product planning, design, engineering, marketing, and ecosystem partners to influence product direction, improve differentiation, and grow TAM.

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FursaFursa
HP
HP
1 day ago

Senior Product Experience Planner, Consumer Personal Systems

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Last checked: 7 hours agoStatus: Live

Job Summary

Lead product experience strategy for Consumer Hero products, connecting hardware innovation to compelling experiences, workflows, and usage scenarios. Own experience vision and translate it into actionable requirements and deliverables, define end-to-end use cases across hardware/software/services, and incubate differentiated concepts through ideation and proof-of-concept validation. Partner across product planning, design, engineering, marketing, and ecosystem partners to influence product direction, improve differentiation, and grow TAM.
Location: Taipei
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own and drive product experience strategy for Consumer Hero products, defining product stories that connect hardware capabilities to consumer needs, workflows, and measurable benefits.
  • •Establish an experience vision and translate it into actionable requirements, priorities, and product deliverables; identify unmet needs and usage opportunities to expand TAM.
  • •Lead incubation of innovative product and experience concepts, guiding journey mapping, workflow design, prototyping, and proof-of-concept validation.
  • •Develop and champion differentiated hero product narratives, creating executive presentations/demos and serving as an experience authority during strategic reviews.
  • •Integrate experience planning into product lifecycle milestones from exploration through launch and post-launch optimization, tracking success criteria and measuring experience performance.

Key Requirements

  • •Four-year or graduate degree in design, human-computer interaction, engineering, business, product management, or a related field.
  • •10+ years of relevant experience in product experience planning, user experience strategy, product innovation, service design, consumer electronics, hardware enablement, or related disciplines.
  • •Expert knowledge of human-centered design, design thinking, user experience strategy, workflow design, and concept validation.
  • •Strong understanding of consumer product development and hardware product lifecycles; ability to translate consumer needs and technical capabilities into differentiated product stories.
  • •Proven ability influencing senior stakeholders and leading cross-functional initiatives without relying solely on reporting authority.
Experience:10+ yearsConsumer electronicsHardware enablementUser experienceConsumer productsConnected products
Education:Bachelor's
Skills:Strategic thinkingStorytellingFacilitationExecutive communicationStakeholder managementNegotiationConflict resolutionCoaching and influenceBusiness judgment
Tech Stack:AI

Company Brief

HP
Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.
Industry: Hardware Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Palo Alto, United States
Founded: 1939
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn