Service Executive

Aon
Wellington
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Problem-solving","Customer-first mentality","Autonomy","Organisational skills"]

Support client renewals and servicing for Aon New Zealand by confirming policy terms, quotations, and documentation with insurers, and preparing premium calculations, schedules, and renewal reports. Maintain accurate client data across internal systems, follow up to gather outstanding information, and assist with invoicing, premium collection, and aged debt management. Work closely with the Assistant Service Manager and broader team to manage workload and ensure strong service delivery throughout the client journey.

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FursaFursa
Aon
Aon
1 day ago

Service Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support client renewals and servicing for Aon New Zealand by confirming policy terms, quotations, and documentation with insurers, and preparing premium calculations, schedules, and renewal reports. Maintain accurate client data across internal systems, follow up to gather outstanding information, and assist with invoicing, premium collection, and aged debt management. Work closely with the Assistant Service Manager and broader team to manage workload and ensure strong service delivery throughout the client journey.
Location: Wellington
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Support client renewals and servicing in line with Aon New Zealand protocols.
  • •Confirm policy terms, quotations, and documentation with insurers.
  • •Prepare premium calculations, schedules, renewal reports, and presentation materials.
  • •Maintain accurate client data across systems and follow up with clients/insurers for outstanding information.
  • •Assist with invoicing, premium collection, and aged debt management, coordinating with the Assistant Service Manager to manage workload and service delivery.

Pay and Benefits

Perks:Wellness StipendSmart Working

Key Requirements

  • •Experience in the insurance industry or a customer/solution-driven role with strong administrative responsibilities.
  • •Strong communication skills to tailor interactions face to face, over the phone, and in written correspondence.
  • •Proactive problem-solving mindset and customer-first mentality.
  • •Motivated self-starter who can work with autonomy once up to speed.
  • •Strong organisational skills with the ability to prioritise work, and comfort using Office Products plus learning new systems.
Experience:Insurance
Skills:CommunicationProblem-solvingCustomer-first mentalityAutonomyOrganisational skills
Tech Stack:Office ProductsClient data systems

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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