Skywards Commercial Controller (Air Partners)- 6-Months Contract Role

Emirates Group
Dubai
Workplace: OnsiteContractFunction: Finance & AccountingExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Relationship management","Commercial awareness","Analytical thinking"]

Execute the commercial strategy for Emirates Skywards airline partners by expanding the portfolio, maximizing revenues, and improving member proposition and engagement. Monitor partnership performance across commercial, redemption, and ancillary revenue; track flown and forward bookings; and recommend pricing or offering changes to drive profitability. Build business cases, maintain partner relationships and day-to-day operations, and collaborate with analytics, finance, legal, and other stakeholders to support launches and resolve partner/member issues.

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Emirates Group
Emirates Group
1 day ago

Skywards Commercial Controller (Air Partners)- 6-Months Contract Role

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Last checked: 13 hours agoStatus: Live

Job Summary

Execute the commercial strategy for Emirates Skywards airline partners by expanding the portfolio, maximizing revenues, and improving member proposition and engagement. Monitor partnership performance across commercial, redemption, and ancillary revenue; track flown and forward bookings; and recommend pricing or offering changes to drive profitability. Build business cases, maintain partner relationships and day-to-day operations, and collaborate with analytics, finance, legal, and other stakeholders to support launches and resolve partner/member issues.
Location: Dubai
Workplace: Onsite
Employment Type: Contract · 6 months
Job Function: Finance & Accounting

Key Responsibilities

  • •Execute the strategy for airline partners to expand the portfolio and maximize revenues while optimizing member proposition and experience.
  • •Monitor and analyze partnership performance, tracking commercial, redemption, and ancillary revenue and evaluating pay ins/payouts and feasibility of costs and margins.
  • •Track flown and forward bookings and recommend changes to member offering or pricing structure to drive long-term profitability.
  • •Develop and maintain partner relationships and oversee day-to-day operations for the assigned airline partnership portfolio, ensuring systems and processes reflect contract changes.
  • •Address partner or member inquiries and issues (including technical failures, billing issues, and fraudulent activities) and collaborate with internal stakeholders to resolve matters and support launches.

Key Requirements

  • •Minimum 5+ years of experience in Commercial/Sales or related functions.
  • •Degree or Honours (12+3 or equivalent).
  • •Strong commercial awareness to build business cases.
  • •Solid analytical skills to interpret data and results.
  • •Excellent communication and negotiation skills with relationship management ability.
Experience:5+ years
Education:Bachelor's
Skills:CommunicationNegotiationRelationship managementCommercial awarenessAnalytical thinking

Company Brief

Emirates Group
The Emirates Group operates Emirates airline and related aviation services, providing passenger and cargo air transport, ground handling, and travel services worldwide with a large global network and integrated aviation operations.
Industry: Aviation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Government Funded
Headquarters: Dubai, United Arab Emirates
Founded: 1985
WebsiteLinkedIn