Senior Network Manager

HSBC
New York
Workplace: HybridFull timeUSD 157,092 - 167,092 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 6+ yearsEducation: bachelorsSkills: ["Stakeholder management","Issue escalation","Cross-regional coordination","Risk assessment","Written and oral communication"]

Manage and oversee agent relationships supporting Global Relationship Managers and client support teams within HSBC’s markets and securities services. Provide technical expertise on international securities markets, lead pricing assessments and SLA reviews, and evaluate agent bank performance. Coordinate cross-regional projects, maintain compliance-ready due diligence documentation for audits, and monitor market and regulatory updates in Spanish LATAM. Serve as the escalation point for issues and help with Spanish-English query delays.

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FursaFursa
HSBC
HSBC
1 day ago

Senior Network Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Manage and oversee agent relationships supporting Global Relationship Managers and client support teams within HSBC’s markets and securities services. Provide technical expertise on international securities markets, lead pricing assessments and SLA reviews, and evaluate agent bank performance. Coordinate cross-regional projects, maintain compliance-ready due diligence documentation for audits, and monitor market and regulatory updates in Spanish LATAM. Serve as the escalation point for issues and help with Spanish-English query delays.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Provide comprehensive stakeholder support to Global Relationship Managers, client support teams, and internal operational and product development groups.
  • •Oversee and manage assigned agent relationships, including conducting agent efficiency evaluations and monitoring service quality.
  • •Lead pricing assessments and Service Level Agreement reviews, coordinating with operational teams and internal stakeholders.
  • •Coordinate cross-regional projects and maintain due diligence documentation and trip notes for Compliance and auditors.
  • •Monitor market and regulatory updates in assigned Spanish LATAM markets and act as the primary escalation contact for serious issues; support Spanish-to-English query handling as needed.
Travel: Low travel

Pay and Benefits

Salary: USD 157,092 - 167,092 annually
Perks:Wellness Stipend

Key Requirements

  • •Bachelor’s degree in Finance, Business Administration, Risk or related field plus 6 years of post-baccalaureate work experience in Markets and Securities Services, Risk, or Network Management.
  • •5 years of experience in compliance, risk, audit, or control related roles.
  • •3 years of experience across operations and cash/relationship management within global custody, broker-dealer, or network management.
  • •Experience reviewing and analyzing regulatory changes affecting securities services to assess operational impact and ensure compliance.
  • •Experience using risk management systems for due diligence reviews, monitoring audit findings, and maintaining evidence; plus knowledge of internal audit frameworks.
Experience:6+ yearsSecurities servicesRisk managementComplianceBroker-dealerGlobal custody
Education:Bachelor's in Finance, Business Administration, Risk (or related field)
Skills:Stakeholder managementIssue escalationCross-regional coordinationRisk assessmentWritten and oral communication
Languages:SpanishEnglish

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn