Manager WPB Process and Solutions (12-months) - HK Business (Kowloon City, Kowloon, HK)

HSBC
Hong Kong
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Communication","Leadership","Stakeholder management","Change management","Problem-solving"]

Manage a value-stream aligned project portfolio within HSBC WPB; plan end-to-end releases, drive adoption and benefits realization, ensure governance and regulatory compliance, and lead cross-functional delivery across Technology, Business, and Frontline teams in a 12-month program.

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FursaFursa
HSBC
HSBC
3 months ago

Manager WPB Process and Solutions (12-months) - HK Business (Kowloon City, Kowloon, HK)

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Job Summary

Manage a value-stream aligned project portfolio within HSBC WPB; plan end-to-end releases, drive adoption and benefits realization, ensure governance and regulatory compliance, and lead cross-functional delivery across Technology, Business, and Frontline teams in a 12-month program.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time · 12 months
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Analyse capability/feature changes against delivery plans, shape launch strategies, and identify adoption/readiness risks while managing key stakeholder expectations.
  • •Plan and run releases end-to-end; lead migration, pilot and go-live planning across Technology, Business, Delivery, Marketing and frontline teams.
  • •Understand functional and data product design to support analytics, dashboards, reporting, adoption monitoring and benefits realisation.
  • •Ensure governance and regulatory compliance; manage required in-country approvals and adhere to relevant governance standards.
  • •Manage a value-stream aligned project portfolio; Align demand to objectives and translate these into delivery plans.

Key Requirements

  • •University degree preferred.
  • •Retail banking/financial services experience preferred.
  • •Strong understanding of frontline and operations processes, tools and systems to define end-to-end requirements.
  • •Experience delivering change across varied environments (e.g., branches, contact centres, operations, head office) is an advantage.
  • •Experience working with senior stakeholders; able to work independently under pressure in a fast-paced environment; capable people leader who motivates and develops others.
Experience:Retail bankingFinancial services
Education:Bachelor's
Skills:CommunicationLeadershipStakeholder managementChange managementProblem-solving
Languages:EnglishCantonese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn