Digital Solutions Delivery Manager

Honeywell
Markham
Workplace: RemoteFull time115,000 - 170,000 annuallyFunction: Program & Project Management (PMO)Education: bachelorsSkills: ["Leadership","Team management","Customer-focused mindset","Problem-solving","Decision-making"]

Lead and oversee Honeywell’s field service delivery team to ensure efficient, timely service and improved customer satisfaction. Manage scheduling and performance by assigning field service technicians, tracking metrics, and driving continuous improvement initiatives. Provide technical guidance to technicians and collaborate with cross-functional teams and stakeholders. Report to the North America Director of Digital Solutions while working on a remote schedule and supporting regional targets tied to Honeywell Forge.

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Honeywell
Honeywell
1 month ago

Digital Solutions Delivery Manager

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead and oversee Honeywell’s field service delivery team to ensure efficient, timely service and improved customer satisfaction. Manage scheduling and performance by assigning field service technicians, tracking metrics, and driving continuous improvement initiatives. Provide technical guidance to technicians and collaborate with cross-functional teams and stakeholders. Report to the North America Director of Digital Solutions while working on a remote schedule and supporting regional targets tied to Honeywell Forge.
Location: Markham
Workplace: Remote
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Manage and oversee the field service team to ensure efficient and effective service delivery.
  • •Develop and implement strategies to optimize field service operations and improve customer satisfaction.
  • •Assign and schedule field service technicians to meet customer demands and service-level agreements.
  • •Monitor and analyze field service performance metrics to identify improvement opportunities.
  • •Provide technical guidance and support to field service technicians.

Pay and Benefits

Salary: 115,000 - 170,000 annually

Key Requirements

  • •Minimum of 6 years of proven experience in field service management or a similar role.
  • •Strong technical knowledge and understanding of relevant technologies.
  • •Excellent leadership and team management skills.
  • •Ability to effectively manage and prioritize multiple projects and tasks.
  • •Experience in driving process improvements and implementing best practices.
Education:Bachelor's in Engineering
Skills:LeadershipTeam managementCustomer-focused mindsetProblem-solvingDecision-making
Languages:US
Tech Stack:Honeywell ForgeHoneywell Technologies AcceleratorForge connections

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
Glassdoor
Glassdoor: 3.8
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