Citizens Banker

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 25.48 - 31.25 hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Problem-solving","Relationship building","Collaboration","Multitasking"]

Build lasting customer relationships as the face of the branch by providing trusted financial advice and recommendations for spending, saving, borrowing, and investing needs. Help customers plan for the future, buy a home, and open credit products, while introducing digital and mobile tools for everyday banking. Collaborate with Wealth Management, Mortgage, and Business Banking partners, complete outbound customer outreach, and follow all cash handling and regulatory requirements.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Build lasting customer relationships as the face of the branch by providing trusted financial advice and recommendations for spending, saving, borrowing, and investing needs. Help customers plan for the future, buy a home, and open credit products, while introducing digital and mobile tools for everyday banking. Collaborate with Wealth Management, Mortgage, and Business Banking partners, complete outbound customer outreach, and follow all cash handling and regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide trusted financial advice and recommendations to help customers with spending, saving, borrowing, and investing needs.
  • •Understand customers’ personal financial goals and recommend tailored solutions (e.g., future planning, home buying, credit cards).
  • •Introduce customers to digital and mobile-first ways to handle banking transactions via the app and ATMs.
  • •Collaborate with Wealth Management, Mortgage, and Business Banking partners to support customers with more complex needs.
  • •Make outbound calls to acquire new customers and schedule financial checkup appointments, following all policies and regulations.

Pay and Benefits

Salary: USD 25.48 - 31.25 hourly
Perks:Health InsuranceDentalVision401kTuition Assistance

Key Requirements

  • •High school degree or GED required.
  • •2 years of sales and customer service experience with ability to meet or exceed goals.
  • •Ability to ask questions, identify needs, and improve customer relationships.
  • •Proven success building relationships and recommending/referring products and services in person and by phone.
  • •Comply with SAFE Act requirements, including pre-employment screening and obtaining a unique identifier from NMLS.
Education:High School
Skills:CommunicationProblem-solvingRelationship buildingCollaborationMultitasking
Licenses:NMLS

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website