Twilio

1 month ago

Staff Business Intelligence Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Lead the BI platform at Twilio by owning governance, performance, and long-term roadmap for BI tools; design scalable dashboards and reports surfacing actionable insights across Finance, Sales, Marketing, and Customer Support; architect agentic AI solutions enabling natural language queries and self-service analytics for non-technical partners; collaborate with data engineers, business partners, and AI/ML engineers to translate complex requirements into reliable data products; establish BI best practices and data governance to empower the organization with trusted insights.

Location: India

Workplace: Remote

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Key Responsibilities

•Own and evolve Twilio's suite of business intelligence tools, driving governance, performance, and long-term roadmap decisions
•Design and build scalable, reusable dashboards and reports that surface actionable insights for stakeholders across legal, billing operations, and other mission critical business functions
•Architect and deploy agentic AI solutions that enable natural language querying, automated insight generation, and self-service analytics for non-technical business partners
•Collaborate with data engineers, business partners, and AI/ML engineers to translate complex analytical requirements into reliable, well-documented data products
•Establish and champion BI best practices, including semantic layer design, metric definitions, data access governance, and documentation standards
•Partner with business leaders to identify opportunities where better data visibility can drive meaningful outcomes, and prioritize accordingly

Key Requirements

•7+ years of experience in business intelligence, data analytics, or a related field, with at least 2 years in a staff or senior individual contributor role
•Proven experience managing and administering enterprise BI platforms (Tableau, Looker, Superset, or similar)
•Strong SQL skills and experience with data modeling in a modern data warehouse (e.g., Snowflake, Athena, etc.)
•Track record of delivering self-service analytics capabilities that reduced dependency on centralized data teams
•Experience working directly with business stakeholders to define requirements and translate them into scalable data products

Experience:7+ yearsEnterprise BIData analytics

Skills:CommunicationCollaborationProblem-solving

Languages:English

Tech Stack:TableauLookerSupersetSnowflakeAthenaDbtPythonLLMsAI

Company Brief

Twilio

Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Glassdoor: 4.0

Website LinkedIn

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Twilio

1 month ago

Staff Business Intelligence Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: India

Workplace: Remote

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Key Responsibilities

•Own and evolve Twilio's suite of business intelligence tools, driving governance, performance, and long-term roadmap decisions
•Design and build scalable, reusable dashboards and reports that surface actionable insights for stakeholders across legal, billing operations, and other mission critical business functions
•Architect and deploy agentic AI solutions that enable natural language querying, automated insight generation, and self-service analytics for non-technical business partners
•Collaborate with data engineers, business partners, and AI/ML engineers to translate complex analytical requirements into reliable, well-documented data products
•Establish and champion BI best practices, including semantic layer design, metric definitions, data access governance, and documentation standards
•Partner with business leaders to identify opportunities where better data visibility can drive meaningful outcomes, and prioritize accordingly

Key Requirements

•7+ years of experience in business intelligence, data analytics, or a related field, with at least 2 years in a staff or senior individual contributor role
•Proven experience managing and administering enterprise BI platforms (Tableau, Looker, Superset, or similar)
•Strong SQL skills and experience with data modeling in a modern data warehouse (e.g., Snowflake, Athena, etc.)
•Track record of delivering self-service analytics capabilities that reduced dependency on centralized data teams
•Experience working directly with business stakeholders to define requirements and translate them into scalable data products

Experience:7+ yearsEnterprise BIData analytics

Skills:CommunicationCollaborationProblem-solving

Languages:English

Tech Stack:TableauLookerSupersetSnowflakeAthenaDbtPythonLLMsAI

Company Brief

Twilio

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Glassdoor: 4.0

Website LinkedIn