Foundation Room Host - House of Blues Cleveland

Live Nation Entertainment
Cleveland
Workplace: OnsitePart timeFunction: Hospitality & Food ServiceSkills: ["Attention to detail","Teamwork","Interpersonal skills","Diplomacy","Organizational skills"]

Greet and welcome guests to the Foundation Room, provide venue information, and help manage seating and waitlists using the venue’s reservation/wait system. Assist with opening, running, and closing procedures while following House of Blues safety, sanitation, and alcohol service standards, including ID checks and refusing service when needed. Coordinate with other crew members, answer guest questions, handle tickets and wristbands, and occasionally support special events.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

Foundation Room Host - House of Blues Cleveland

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Greet and welcome guests to the Foundation Room, provide venue information, and help manage seating and waitlists using the venue’s reservation/wait system. Assist with opening, running, and closing procedures while following House of Blues safety, sanitation, and alcohol service standards, including ID checks and refusing service when needed. Coordinate with other crew members, answer guest questions, handle tickets and wristbands, and occasionally support special events.
Location: Cleveland
Workplace: Onsite
Employment Type: Part time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Greet guests, provide venue information, and assist guests to tables and other areas within the venue.
  • •Maintain atmosphere control by circulating during the shift and follow House of Blues safety, health, and sanitation standards.
  • •Use the venue reservation/wait system to assign guests to the waitlist, manage flow, estimate wait times, and support seating.
  • •Follow opening, running, and closing procedures, check out with the manager on duty, and adhere to all HOB policies and procedures.
  • •Ensure responsible alcohol service: request IDs, recognize intoxication, refuse further service when needed, and coordinate with other crew members to ensure guest satisfaction.

Pay and Benefits

Perks:Concert TicketsAdoption SupportFertility SupportDiscounted Parking

Key Requirements

  • •Must possess work authorization for employment in the U.S. that does not require employer visa sponsorship.
  • •Strong attention to detail with a positive, team-oriented approach in a high-volume, sometimes stressful environment.
  • •Ability to maintain a clean, well-groomed appearance and be punctual with a flexible schedule (nights and weekends).
  • •Responsible alcohol service capability, including Responsible Alcohol Awareness Training Certification or equivalent (paid training provided).
  • •Experience with working guest relations/host duties and ability to seat guests efficiently; computer skills for venue systems (e.g., POS/reservations).
Experience:Restaurant operationsCustomer serviceHigh-volume hospitality
Skills:Attention to detailTeamworkInterpersonal skillsDiplomacyOrganizational skills
Certifications:Responsible Alcohol Awareness Training
Tech Stack:MICROSOpenTablePoint of salesReservation software

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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