Red Hat

1 week ago

Dedicated Operations Technical Account Manager, OpenShift- Secret Clearance Required

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a dedicated technical champion for a key government customer, providing hands-on “Day 2” operational support for Red Hat OpenShift clusters. Lead cluster administration tasks like scaling, networking (SDN/OVN), storage (ODF), upgrades, health checks, and capacity planning. Collaborate with Red Hat engineering and support teams to debug Kubernetes/container issues, translate customer cloud-native architecture and CI/CD goals into actionable guidance, and manage support cases and documentation.

Location: Huntsville

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Provide hands-on “Day 2” operational support for Red Hat OpenShift clusters, including administration, integration support, maintenance, scaling, networking (SDN/OVN), storage (ODF), and compute resources.
•Work onsite daily at the customer facility in Huntsville, AL, with periodic travel to alternate local customer facilities as required by the mission.
•Perform technical reviews, cluster health checks, and capacity planning to prevent issues within the container orchestration layer before mission-critical deployments are impacted.
•Serve as the primary OpenShift advocate by understanding the customer’s cloud-native architecture, CI/CD pipelines, and mission goals; share guidance on hybrid-cloud and container orchestration capabilities including DevSecOps integrations.
•Manage customer support cases, maintain documentation, and deliver resolutions and best practices through a knowledge management process.

Travel: Low travel

Pay and Benefits

Salary: USD 107,980 - 172,730 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

•Requires US Citizenship.
•Active Secret (or higher) U.S. Government clearance is required.
•5+ years Linux system administration experience and 3+ years hands-on Red Hat OpenShift administration (Day 2 Ops), including installation, patching, upgrading, and troubleshooting (including disconnected/air-gapped environments).
•Deep understanding of container orchestration (Kubernetes), container registries (e.g., Red Hat Quay), microservices architecture, and modern CI/CD pipelines.
•Prior experience in a support, engineering, or site reliability engineering (SRE) organization, particularly within public sector or defense environments.

Experience:5+ yearsPublic sectorDefense

Skills:CommunicationCustomer advocacyCross-functional collaborationIssue preventionCase management

Certifications:Red Hat Certified Specialist in OpenShift Administration (EX280)Red Hat Certified Specialist in OpenShift Automation and Integration (EX380)Certified Kubernetes Administrator (CKA)

Tech Stack:LinuxRed Hat OpenShiftOpenShiftKubernetesContainer orchestrationContainer networkingSDNOVNPersistent storageODFRed Hat QuayMicroservicesCI/CDDevSecOpsAdvanced Cluster ManagementAdvanced Cluster SecurityContainersOperators

Eligibility

Nationality:US National

Security Clearance:Secret

Company Brief

Red Hat

Provides enterprise open-source software solutions, including Red Hat Enterprise Linux, middleware, cloud, container, and Kubernetes technologies, delivering support, services, and solutions for hybrid cloud environments.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Funding: IPO / Publicly Listed

Headquarters: Raleigh, United States

Founded: 1993

Website LinkedIn

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Red Hat

1 week ago

Dedicated Operations Technical Account Manager, OpenShift- Secret Clearance Required

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Huntsville

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Provide hands-on “Day 2” operational support for Red Hat OpenShift clusters, including administration, integration support, maintenance, scaling, networking (SDN/OVN), storage (ODF), and compute resources.
•Work onsite daily at the customer facility in Huntsville, AL, with periodic travel to alternate local customer facilities as required by the mission.
•Perform technical reviews, cluster health checks, and capacity planning to prevent issues within the container orchestration layer before mission-critical deployments are impacted.
•Serve as the primary OpenShift advocate by understanding the customer’s cloud-native architecture, CI/CD pipelines, and mission goals; share guidance on hybrid-cloud and container orchestration capabilities including DevSecOps integrations.
•Manage customer support cases, maintain documentation, and deliver resolutions and best practices through a knowledge management process.

Travel: Low travel

Pay and Benefits

Salary: USD 107,980 - 172,730 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

•Requires US Citizenship.
•Active Secret (or higher) U.S. Government clearance is required.
•5+ years Linux system administration experience and 3+ years hands-on Red Hat OpenShift administration (Day 2 Ops), including installation, patching, upgrading, and troubleshooting (including disconnected/air-gapped environments).
•Deep understanding of container orchestration (Kubernetes), container registries (e.g., Red Hat Quay), microservices architecture, and modern CI/CD pipelines.
•Prior experience in a support, engineering, or site reliability engineering (SRE) organization, particularly within public sector or defense environments.

Experience:5+ yearsPublic sectorDefense

Skills:CommunicationCustomer advocacyCross-functional collaborationIssue preventionCase management

Certifications:Red Hat Certified Specialist in OpenShift Administration (EX280)Red Hat Certified Specialist in OpenShift Automation and Integration (EX380)Certified Kubernetes Administrator (CKA)

Eligibility

Nationality:US National

Security Clearance:Secret

Company Brief

Red Hat

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Funding: IPO / Publicly Listed

Headquarters: Raleigh, United States

Founded: 1993

Website LinkedIn