Technical Operations Manager, Enterprise Central Ops

Athelas
Mountain View
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 2-5 yearsSkills: ["SQL","Retool","APIs","AI","Data pipelines","Dashboards"]

Hands-on Technical Operations Manager responsible for automating processes, deploying AI into day-to-day workflows, and building scalable systems across the enterprise suite. You’ll unify data models, standardize processes, and own metrics to drive revenue and profitability, partnering with Product, Engineering, and Account Management to deliver durable, auditable solutions.

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Athelas
Athelas
2 months ago

Technical Operations Manager, Enterprise Central Ops

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Last checked: 4 hours agoStatus: Live

Job Summary

Hands-on Technical Operations Manager responsible for automating processes, deploying AI into day-to-day workflows, and building scalable systems across the enterprise suite. You’ll unify data models, standardize processes, and own metrics to drive revenue and profitability, partnering with Product, Engineering, and Account Management to deliver durable, auditable solutions.
Location: Mountain View
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Build & automate reliable, scalable workflows (SQL-backed, API-driven, Retool-powered) that eliminate manual work and materially improve velocity, quality, and cost.
  • •Ship AI into ops by identifying high-leverage use cases (triage, routing, QA, forecasting, SOP generation) and implementing practical AI tools.
  • •Own the numbers by defining, tracking, and improving core operational KPIs (productivity, quality, scalability).
  • •Systemize complexity by standing up data models, dashboards, and processes that turn ambiguity into repeatable, auditable operations.
  • •Drive projects end-to-end—requirements, design, build, launch, iterate—ensuring on-time delivery and measurable impact.

Key Requirements

  • •2–5 years in technical ops, data/analytics, software, consulting, or similar in a fast-paced SaaS/tech environment.
  • •Strong SQL (joins, windows, CTEs, performance basics); experience with Retool or similar internal tooling; comfort with APIs and basic web scraping.
  • •Experience evaluating and deploying AI/LLM tools to real workflows (prompting, guardrails, basic evals).
  • •Ability to translate business problems into data models, pipelines, and lightweight services that scale.
  • •Track record of driving projects from idea → shipped → adopted → measured impact.
Experience:2-5 yearsHealthcareSaaSAIHealthtech
Skills:SQLRetoolAPIsAIData pipelinesDashboards
Languages:English
Tech Stack:SQLRetoolAPIsWeb scrapingLLMsData modelingDashboards

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Athelas
Builds at-home blood testing devices and remote diagnostic services that deliver rapid complete blood counts and key lab metrics for patients and clinicians, enabling monitoring of cancer treatment and chronic conditions through consumer-friendly hardware and telehealth integration.
Industry: Medical Devices
Headquarters: San Francisco, United States
Founded: 2017
Website