Field Service Specialist

Salesforce
São Paulo
Workplace: HybridFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 7+ yearsEducation: bachelorsSkills: ["Executive presence","Technical leadership","Customer championing","Technical recommendations","Risk assessment"]

Own the technical vision for complex Field Service deal execution by translating customer requirements into solution architectures and roadmaps. Lead technical discovery, design sessions, and executive product demonstrations, showcasing Salesforce Field Service capabilities across scheduling, asset management, and mobile workforce solutions. Provide technical recommendations, manage due diligence and risk assessment, and help establish Salesforce’s Field Service as the best choice through competitive positioning and stakeholder credibility in enterprise accounts.

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FursaFursa
Salesforce
Salesforce
1 month ago

Field Service Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Own the technical vision for complex Field Service deal execution by translating customer requirements into solution architectures and roadmaps. Lead technical discovery, design sessions, and executive product demonstrations, showcasing Salesforce Field Service capabilities across scheduling, asset management, and mobile workforce solutions. Provide technical recommendations, manage due diligence and risk assessment, and help establish Salesforce’s Field Service as the best choice through competitive positioning and stakeholder credibility in enterprise accounts.
Location: São Paulo
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Serve as primary strategic driver for complex deal execution by aligning Field Service capabilities to customer business outcomes.
  • •Translate complex business requirements into solution architectures and roadmaps leveraging resource and asset management, scheduling, and mobile technologies.
  • •Lead technical design sessions to design and document domain-specific workflows and architectures aligned to client objectives.
  • •Provide actionable technical recommendations and insights to drive usage at scale in production.
  • •Handle customer technical due diligence and risk management to ensure mobile and scheduling deployments meet enterprise requirements.

Key Requirements

  • •7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture focused on field service, asset management, or mobile workforce solutions.
  • •Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field (or equivalent practical experience).
  • •Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration.
  • •Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments.
  • •Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps.
Experience:7+ yearsEnterprise softwarePre-salesSolution consulting
Education:Bachelor's in Computer Science, Engineering, Information Systems, Business, or related field
Skills:Executive presenceTechnical leadershipCustomer championingTechnical recommendationsRisk assessment
Certifications:Salesforce Field Service ConsultantApplication ArchitectSystem Architect
Tech Stack:Salesforce Field Service (FSL)Scheduling optimizationMobileAsset managementIntegration technologiesAPIsMiddlewareIoTAgentforceAI-driven schedulingAgentic workflow automation

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
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Glassdoor: 4.1
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