Senior Manager, Employee Relations (Bangkok-based, Relocation Provided)

Agoda
Bangkok
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 13+ yearsEducation: bachelorsSkills: ["Negotiation","Communication","Analytical thinking","Stakeholder management","Conflict-resolution"]

Lead Agoda's Global Employee Relations function, shaping policies, governance and analytics across labour relations, regulatory requirements, and workforce risk. Partner with Legal, unions and senior leadership to manage complex disciplinary matters, investigations and strategic workforce programs while driving data-driven improvements.

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Agoda
Agoda
4 months ago

Senior Manager, Employee Relations (Bangkok-based, Relocation Provided)

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead Agoda's Global Employee Relations function, shaping policies, governance and analytics across labour relations, regulatory requirements, and workforce risk. Partner with Legal, unions and senior leadership to manage complex disciplinary matters, investigations and strategic workforce programs while driving data-driven improvements.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Elevate Compliance and Policy Expertise: Act as the go-to specialist on ER Matters, guiding managers in adhering to company policies, local laws, and regulations. Establish governance standards, operating guidelines and decision frameworks to ensure consistency across the organization. Translate employment legislation, case law and regulatory changes into clear institutional policies and guidance.
  • •Enhance Manager Effectiveness: Lead the design, review and implementation and advise people managers on the Organization-wide employee & labor relations and HR policy framework. Critically evaluate systemic issues in manager capability and practices and escalate them appropriately to business leaders for sustainable resolution.
  • •Union Engagement: Represent the organization in union consultations, negotiations, arbitration and dispute resolution forums. Analyze union and management proposals to assess policy, financial and employee-relations implications. Support collective bargaining strategies through data, benchmarking and scenario analysis.
  • •Streamline Disciplinary and Termination Processes: Ensure accurate execution and documentation of disciplinary actions and terminations to minimize labor disputes.
  • •Lead Investigations and Employee Relations processes: Conduct impartial investigations into grievances and serve as a dedicated Employee Relations partner, identifying trends and insights to inform procedural improvements.

Key Requirements

  • •Deep understanding of employee relations, labor relations and workplace dispute management.
  • •Strong working knowledge of employment legislation, regulations and industrial relations practices.
  • •Ability to interpret legislation and apply it practically within complex organizational environments.
  • •Advanced stakeholder management and influencing capability across senior leaders, unions and regulators.
  • •Hands-on experience managing and executing restructuring/change management projects
Experience:13+ yearsEmployee relationsLabor relationsHR
Education:Bachelor's
Skills:NegotiationCommunicationAnalytical thinkingStakeholder managementConflict-resolution
Languages:English

Company Brief

Agoda
Agoda operates a global online travel booking platform offering hotels, vacation rentals, flights, and other travel services. It provides price comparison, deals, and booking management for leisure and business travelers worldwide.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Singapore, Singapore
Founded: 2005
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn