Sales Assistant (m/w/d)

Hermes
Austria
Workplace: OnsiteFull timeEUR 2,676+ monthlyFunction: Administration & Executive AssistanceExperience: 6+ yearsSkills: ["Customer service","Empathy","Teamwork","Communication","Interpersonal skills"]

Join Hermès in Vienna as a Sales Assistant, delivering exceptional luxury service across all Métiers. You will engage visitors, identify needs, build strong client relationships, and ensure a high-quality in-store experience with an emphasis on generosity and ease. The role involves representing Hermès values, providing outstanding customer service, and driving premium sales in a collaborative boutique team.

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Hermes
Hermes
2 months ago

Sales Assistant (m/w/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Join Hermès in Vienna as a Sales Assistant, delivering exceptional luxury service across all Métiers. You will engage visitors, identify needs, build strong client relationships, and ensure a high-quality in-store experience with an emphasis on generosity and ease. The role involves representing Hermès values, providing outstanding customer service, and driving premium sales in a collaborative boutique team.
Location: Austria
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Deliver high-quality sales activities in-store across all Métiers while maintaining product quality and service standards
  • •Build and maintain strong relationships with potential and current customers
  • •Identify and address customer inquiries and concerns, providing tailored service
  • •Convey Hermès values to customers and deliver a seamless, enjoyable shopping experience
  • •Contribute to a collaborative team environment to achieve store objectives

Pay and Benefits

Salary: EUR 2,676 monthly
Perks:Annual LeaveLanguage Courses

Key Requirements

  • •Several years of experience with customer contact in luxury retail or a high-end service environment
  • •Fluent German and very good English, additional language is a plus
  • •Natural passion for people and service
  • •Strong adaptability and cultural empathy
  • •Strong teamwork skills and the ability to achieve common goals
Experience:6+ yearsLuxury retailHigh-end serviceCustomer service
Skills:Customer serviceEmpathyTeamworkCommunicationInterpersonal skills
Languages:GermanEnglish

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn