Operations Manager – Long-Term Rentals

Udrive
Dubai
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 6+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Problem-solving","Analytical mindset","Decision-making"]

Oversee the performance and day-to-day operations of the Long-Term Rentals (LTR) business. Lead and coordinate cross-functional teams across Sales, Operations, Finance, and Customer Service by setting KPIs and tracking targets for revenue, costs, fleet utilization, and customer satisfaction. Drive process improvements, manage escalations, optimize costs, support revenue growth, and provide regular performance reporting to senior management.

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FursaFursa
Udrive
Udrive
3 days ago

Operations Manager – Long-Term Rentals

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Last checked: 1 hour agoStatus: Live

Job Summary

Oversee the performance and day-to-day operations of the Long-Term Rentals (LTR) business. Lead and coordinate cross-functional teams across Sales, Operations, Finance, and Customer Service by setting KPIs and tracking targets for revenue, costs, fleet utilization, and customer satisfaction. Drive process improvements, manage escalations, optimize costs, support revenue growth, and provide regular performance reporting to senior management.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Oversee the overall performance and day-to-day functioning of the LTR business.
  • •Lead and coordinate teams across Sales, Operations, Finance, Customer Service, and other relevant functions.
  • •Set clear KPIs and ensure teams achieve performance and business targets.
  • •Monitor revenue, costs, fleet utilization, customer satisfaction, and operational efficiency; identify cost optimization and revenue growth opportunities.
  • •Handle escalations, ensure timely resolutions, and prepare regular performance reports for senior management.

Key Requirements

  • •Bachelor's degree in Business Administration, Operations, Management, or a related field.
  • •6–8+ years of relevant experience in operations, car rental, mobility, automotive, fleet management, or a similar industry.
  • •Proven experience managing multiple teams or functions.
  • •Strong leadership, communication, and problem-solving skills.
  • •Ability to manage budgets, costs, revenue, and operational performance.
Experience:6+ yearsCar rentalMobilityFleet management
Education:Bachelor's in Business Administration, Operations, Management
Skills:LeadershipCommunicationProblem-solvingAnalytical mindsetDecision-making

Company Brief

Udrive
Udrive is a UAE-based car-sharing and flexible vehicle rental service offering app-based on-demand self-drive cars and subscription plans for short-term and long-term use, targeting urban drivers and visitors with hourly, daily, and monthly options.
Industry: Mobility Platforms
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Website