Rho

3 months ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Account Manager to oversee a portfolio of large B2B relationships, driving product adoption, expanding revenue, and ensuring high retention across mid-market and VC-backed startups. Collaborate with Sales, Product, and Customer Service to onboard new clients, understand business needs, and design enablement strategies. Track metrics and identify upsell opportunities to scale impact.

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Manage, retain, and expand existing client relationships in our middle-market, VC-backed start ups, and commercial segments.
•Strategically collaborate with the Account Executive Team (Sales) to efficiently and effectively hand off and onboard new clients.
•Build and nurture relationships with key accounts to understand and address their business needs, priorities, goals, and challenges to maximize client adoption of Rho’s entire product suite and services.
•Guide senior customer stakeholders through the changes needed to unlock Rho's full value, providing guidance to help them design the optimal enablement and adoption strategy to maximize their business value.
•Track and report key account metrics, such as revenue growth, retention, and customer satisfaction.

Pay and Benefits

Equity and Bonus:Equity

Perks:EquityHealth Insurance

Key Requirements

•2+ years of professional experience in a client-facing Customer Success role
•Has experience managing large-scale implementations with 50+ users
•Strong written and verbal communication skills
•A track record of managing a large portfolio of clients efficiently and at scale
•Prior experience working in B2B SaaS, high-growth preferable

Experience:2+ yearsFintechSaaSBanking

Education:Bachelor's

Skills:CommunicationRelationship managementCollaborationProblem-solvingAnalytical thinking

Languages:English

Company Brief

Rho

Provides an integrated corporate banking platform offering business accounts, corporate cards, bill pay, and treasury management to help companies manage cash, spend, and payments with modern banking and spend controls.

Industry: Corporate Banking

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Funding: Series C

Headquarters: New York, United States

Founded: 2019

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Rho