Aon

3 weeks ago

Employee Benefits Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Manage a portfolio of employee benefits clients within a growing Benefits team, delivering end-to-end service and partnering with consultants to ensure outstanding customer service. Gather and analyze information from providers, HR teams, and clients; support onboarding; and handle renewals and re-enrolment schedules. Maintain accurate records, keep technical knowledge current, attend client calls/meetings, and prepare policy summaries and recommendation reports for review discussions.

Location: United Kingdom

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Gather and analyze information from product providers, HR teams, clients, and third parties, and conduct research across employee benefit arrangements.
•Provide exceptional client service by handling enquiries, managing renewals and re-enrolment schedules, and supporting clients through changes.
•Assist with onboarding new clients, ensuring benefit packages are implemented efficiently and delivered within agreed deadlines.
•Maintain accurate client and provider records in internal systems, ensuring data integrity and compliance with company standards.
•Attend client meetings and calls, and prepare policy summaries, recommendation reports, and portfolio valuations to support client reviews.

Pay and Benefits

Perks:PensionLife InsuranceHealth InsurancePaid Leave

Key Requirements

•Relevant experience in an employee benefits account management role, including exposure to different EB product lines (e.g., risk, protection, health, and wellbeing).
•Excellent PC skills, specifically with Microsoft packages.
•Strong written and verbal communication skills.
•Strong attention to detail.
•Demonstrated initiative, proactiveness, independence, and ability to work as a dedicated team player.

Skills:CommunicationAttention to detailInitiativeProactivenessIndependence

Languages:English

Tech Stack:Microsoft Office

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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