Selling Supervisor, Men's Universe - Maison Madison

Hermes
New York
Workplace: OnsiteFull timeUSD 28.16 - 31.11Function: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Communication","Multi-tasking","Independence","Organizational skills"]

Supervise client-facing selling on the Maison Madison boutique floor to meet monthly and annual individual sales goals while supporting the team’s collective targets. Maintain selling-floor readiness, merchandise stocking, and showroom standards. Accurately process POS transactions, manage daily till openings/closings, handle returns/exchanges with approvals, and ensure asset protection procedures and inventory readiness are followed. Provide Hermès standard client service throughout a fast-paced luxury environment.

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Hermes
Hermes
4 days ago

Selling Supervisor, Men's Universe - Maison Madison

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Job Summary

Supervise client-facing selling on the Maison Madison boutique floor to meet monthly and annual individual sales goals while supporting the team’s collective targets. Maintain selling-floor readiness, merchandise stocking, and showroom standards. Accurately process POS transactions, manage daily till openings/closings, handle returns/exchanges with approvals, and ensure asset protection procedures and inventory readiness are followed. Provide Hermès standard client service throughout a fast-paced luxury environment.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Achieve monthly and annual individual sales goals while supporting the boutique’s collective targets.
  • •Organize and prioritize the selling floor, ensuring required items are stocked and the floor meets VM guidelines (straightening, replenishment, replenishing receipts, tagging/ticketing).
  • •Process and ensure accuracy of POS transactions, including receipts, CRM files, SKUs, payment and client verification; support after-sales service as needed.
  • •Perform POS opening/closing procedures, maintain workstation cleanliness/organization, and communicate POS discrepancies with management.
  • •Follow asset protection procedures (access, alarm protocols, till closing, key log controls, bag checks with AP) and participate in inventory preparation/cycle counts.

Pay and Benefits

Salary: USD 28.16 - 31.11
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityPaid LeaveParental Leave401kGym MembershipProduct Discount

Key Requirements

  • •2+ years of experience in sales and/or supervisory capacity, with luxury environment experience preferred.
  • •Strong leadership and communication skills.
  • •Even-tempered with the ability to continuously multi-task.
  • •Self-starter able to work independently while balancing collaboration with the team.
  • •Open availability to accommodate business needs and ability to lift 0-25 lbs without assistance.
Experience:LuxuryRetailSales
Skills:LeadershipCommunicationMulti-taskingIndependenceOrganizational skills
Languages:US

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn