Senior Strategic Deployment Manager

Retell AI
Redwood City, Singapore, Hong Kong, New York
Workplace: OnsiteFull timeUSD 170,000 - 260,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Stakeholder management","Execution","Problem-solving","Cross-functional collaboration"]

Lead strategic customer engagements from discovery through production deployment and expansion of voice AI solutions. Partner with executives and senior operators to identify high-impact automation opportunities, build business cases and ROI models, and translate ambiguous needs into execution plans. Run complex, cross-functional initiatives with Sales, Product, Engineering, and Customer Success to scope solutions, unblock issues, and shape deployment playbooks and product strategy.

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FursaFursa
Retell AI
Retell AI
2 days ago

Senior Strategic Deployment Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead strategic customer engagements from discovery through production deployment and expansion of voice AI solutions. Partner with executives and senior operators to identify high-impact automation opportunities, build business cases and ROI models, and translate ambiguous needs into execution plans. Run complex, cross-functional initiatives with Sales, Product, Engineering, and Customer Success to scope solutions, unblock issues, and shape deployment playbooks and product strategy.
Location: Redwood City, Singapore, Hong Kong, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead strategic customer engagements from initial discovery through production and expansion.
  • •Partner with executives and senior operators to understand goals, identify AI automation opportunities, and define next steps.
  • •Lead complex initiatives across multiple stakeholders, teams, and business processes.
  • •Translate ambiguous customer problems into clear requirements, strategies, and execution plans.
  • •Build business cases and ROI models, and design AI-powered workflows and operating models that fit existing business processes.

Pay and Benefits

Salary: USD 170,000 - 260,000 annually
Perks:Health InsuranceDentalVisionMeal AllowanceGym Membership

Key Requirements

  • •Experience in strategic consulting, product management, deployment, solutions consulting, implementation, or another customer-facing technology role.
  • •Experience leading complex projects or strategic initiatives with multiple stakeholders.
  • •Experience with business cases, ROI analysis, value creation, or strategic planning.
  • •Strong communication skills to build credibility with executives and technical teams.
  • •Comfort operating in ambiguous situations and creating structure from scratch.
Experience:Voice AIAICustomer-facing technologyStrategy consultingProduct management
Skills:CommunicationStakeholder managementExecutionProblem-solvingCross-functional collaboration

Eligibility

Visa:H1BTNL-1E-3F-1
Work Authorization:Sponsorship available.

Company Brief

Retell AI
Provides an AI-powered platform for creating personalized, high-quality video content from text or templates, enabling businesses and creators to scale video production and engage audiences with automated, customizable video generation tools.
Industry: Digital Media
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