Senior Manager, Strategic Account Management

Delivery Hero
Singapore
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5-7 yearsSkills: ["Communication","Consultative selling","Relationship building","Analytical thinking","Problem-solving"]

Own and expand relationships with existing foodpanda marketplace clients, identifying new business opportunities while driving weekly and monthly KPIs. Grow account revenue and gross profit, implement creative initiatives to keep the platform fresh, and construct/negotiates commercial offers that meet partner, customer, and foodpanda expectations. Partner with internal support teams to ensure deals launched on the platform meet quality standards and use management reporting to assess vendor performance.

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Delivery Hero
Delivery Hero
1 day ago

Senior Manager, Strategic Account Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Own and expand relationships with existing foodpanda marketplace clients, identifying new business opportunities while driving weekly and monthly KPIs. Grow account revenue and gross profit, implement creative initiatives to keep the platform fresh, and construct/negotiates commercial offers that meet partner, customer, and foodpanda expectations. Partner with internal support teams to ensure deals launched on the platform meet quality standards and use management reporting to assess vendor performance.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Manage and expand relationships with existing clients and identify new business opportunities.
  • •Achieve and exceed weekly and monthly KPIs.
  • •Maintain and grow revenue and gross profit for each account.
  • •Implement creative marketing initiatives and construct/negotiates commercial offers for foodpanda, partners, and customers.
  • •Work with internal support teams to ensure quality standards for deals on the platform and prepare weekly/monthly financial and performance reports.

Key Requirements

  • •5 to 7 years’ experience in an Account Management role, preferably with B2B sales experience.
  • •Proven track record in Account Management or Territory Sales, preferably in eCommerce for FMCG brands.
  • •Strong communication skills with a consultative sales approach and ability to persuade and influence.
  • •Strong relationship-building skills with a positive attitude and teamwork mindset.
  • •Strong analytical skills, commercial awareness, good numeracy, and attention to detail.
Experience:5-7 yearsB2BECommerceFMCG
Skills:CommunicationConsultative sellingRelationship buildingAnalytical thinkingProblem-solving
Languages:English

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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