Business Analyst

Emirates NBD
Dubai
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 6+ yearsEducation: bachelorsSkills: ["Cross-functional coordination","Stakeholder management","Root cause analysis","Data-driven decision making","Communication"]

Drive end-to-end delivery of digital banking initiatives within the Everyday Banking tribe by combining business analysis, product support, and testing expertise. Own requirements gathering, documentation, and validation; define KPIs and optimize adoption, funnels, retention, and revenue impact; analyze dashboards and root-cause performance gaps. Partner with agile teams to deliver product increments, translate regulatory requirements into specifications, and support UAT and post-release issue monitoring.

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FursaFursa
Emirates NBD
Emirates NBD
2 days ago

Business Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Drive end-to-end delivery of digital banking initiatives within the Everyday Banking tribe by combining business analysis, product support, and testing expertise. Own requirements gathering, documentation, and validation; define KPIs and optimize adoption, funnels, retention, and revenue impact; analyze dashboards and root-cause performance gaps. Partner with agile teams to deliver product increments, translate regulatory requirements into specifications, and support UAT and post-release issue monitoring.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Own end-to-end business analysis for initiatives, from requirement gathering through documentation and validation.
  • •Define and communicate product vision and strategy for assigned propositions and journeys; ensure alignment with mobile UX and banking controls.
  • •Define, monitor, and continuously optimize KPIs (adoption, funnel conversion, retention, serviceability, and revenue impact) and lead corrective initiatives based on dashboard insights.
  • •Translate regulatory, compliance, and risk requirements into functional/system specifications, impact assessments, user stories, and acceptance criteria.
  • •Support delivery and release by partnering with development teams in sprint activities, reviewing test cases, assisting in UAT, and monitoring post-release platform performance and production issues.

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •Bachelor’s degree in Computer Science, Business, or related field.
  • •6+ years of experience in a similar role across digital or banking environments.
  • •Hands-on experience with JIRA, Confluence, and Agile delivery.
  • •Proficiency in test scenario identification/writing and defect tracking.
  • •Understanding of APIs, process mapping, and customer journey design; relevant business analysis certification such as CSPO.
Experience:6+ yearsDigital bankingBanking
Education:Bachelor's in Computer Science, Business, or related field
Skills:Cross-functional coordinationStakeholder managementRoot cause analysisData-driven decision makingCommunication
Certifications:CSPO
Tech Stack:JIRAConfluenceAgileAPIsMobile UXUATA/B testingCohort analysis

Company Brief

Emirates NBD
Emirates NBD is a leading UAE-based banking group providing retail, corporate, Islamic, investment and private banking, plus asset management and digital banking services across multiple countries in the MENAT region.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1963
Glassdoor
Glassdoor: 3.5
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