Customer Service Delivery Driver

Carvana
United States
Workplace: OnsiteFull timeUSD 18 - 20 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Communication","Attention to safety","Customer focus"]

Deliver vehicles to customers’ doors using Carvana’s custom car haulers while maintaining safe driving and complete required paperwork. You’ll load and unload vehicles, inspect haulers to ensure they’re safe to drive, and document thorough notes in the customer tracking system. The role supports growth through performance-based pay increases and includes benefits such as company-paid healthcare premiums, dental and vision, and paid time off.

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FursaFursa
Carvana
Carvana
2 months ago

Customer Service Delivery Driver

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers while maintaining safe driving and complete required paperwork. You’ll load and unload vehicles, inspect haulers to ensure they’re safe to drive, and document thorough notes in the customer tracking system. The role supports growth through performance-based pay increases and includes benefits such as company-paid healthcare premiums, dental and vision, and paid time off.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors using Carvana’s custom car haulers.
  • •Frequently load and unload vehicles onto the hauler and regularly inspect the hauler to ensure the vehicle maintains safe to drive.
  • •Complete customer paperwork and add thorough notes in the customer tracking system.
  • •Consistently drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 18 - 20 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveEquityLearning Budget

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks including detailing vehicles and frequent loading/unloading in indoor and outdoor conditions.
  • •Must be able to read, write, speak, and understand English.
  • •Requires frequent driving with excellent visual acuity and manual dexterity, plus physical movement (reach, twist, kneel, crouch, climb, balance, squat) and ability to lift/push/pull 50 lbs.
  • •Must be at least 21 years of age and possess a valid driver’s license (also must pass a drug test and obtain a DOT Medical Card).
Experience:2+ years
Skills:CommunicationAttention to safetyCustomer focus
Licenses:NotaryChauffeur's licenseVehicle Verifier licenseSalesperson license
Certifications:DOT Medical CardVehicle Verifier licenseChauffeur's licenseSalesperson licenseNotary
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn