Business Operations Analysis - Sr Associate
Fiserv
India
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Communication","Problem-solving","Time management","Organizational skills","Attention to detail","Interpersonal skills"]Track and report performance metrics for business systems and services, partnering with analysts, IT leaders, and business stakeholders to ensure accurate data and reliable insights. Analyze trends and anomalies to develop issue management and risk mitigation plans, and produce recurring scorecards, dashboards, and reports for senior leadership. Manage user access and IDs across applications, document processes, and translate project requirements into testing scenarios using tools like Power BI and SAP Web Intelligence.

