Ebanx

2 weeks ago

Key Account Manager | APAC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Own and grow a portfolio of large-to-mid merchants across LATAM, driving year-over-year growth through cross- and up-selling while meeting quarterly revenue targets. Analyze merchant performance, recommend growth strategies, and negotiate commercial terms. Build strong, customer-centric relationships, solve merchant problems, and collaborate with internal teams to improve satisfaction. Manage pipelines and opportunities using Salesforce.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Manage a merchant portfolio and deliver year-over-year growth through cross- and up-selling while meeting quarterly revenue targets.
•Monitor, measure, and propose growth strategies; negotiate commercial terms with merchants.
•Maintain excellent, customer-centric relationships and creatively solve merchant problems.
•Collaborate with other teams to improve overall customer satisfaction.
•Conduct frequent performance reviews with merchants to identify improvement areas.

Pay and Benefits

Perks:Language ClassesEducation SupportLearning BudgetBirthday Day

Key Requirements

•Native Mandarin and fluent English for an English interview process.
•7+ years of experience as an account manager and/or in business development.
•5+ years in e-commerce, OTA, Gaming, or other relevant verticals.
•Experience managing a portfolio of large to midsize merchants and delivering year-over-year growth.
•Bachelor’s degree in Business Management or Economics (MBA preferred).

Experience:7+ yearsE-commerceOTAGaming

Education:Bachelor's in Business Management, Economics

Skills:Analytical thinkingAttention to detailCommunicationRelationship-buildingSelf-management

Languages:MandarinEnglish

Tech Stack:Salesforce

Company Brief

Ebanx

Provides payment processing and fintech solutions enabling global merchants to accept local payments across Latin America, offering services like cross-border payments, local acquiring, fraud prevention, and financial integrations.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Curitiba, Brazil

Founded: 2012

Website LinkedIn

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Ebanx

2 weeks ago

Key Account Manager | APAC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Manage a merchant portfolio and deliver year-over-year growth through cross- and up-selling while meeting quarterly revenue targets.
•Monitor, measure, and propose growth strategies; negotiate commercial terms with merchants.
•Maintain excellent, customer-centric relationships and creatively solve merchant problems.
•Collaborate with other teams to improve overall customer satisfaction.
•Conduct frequent performance reviews with merchants to identify improvement areas.

Pay and Benefits

Perks:Language ClassesEducation SupportLearning BudgetBirthday Day

Key Requirements

•Native Mandarin and fluent English for an English interview process.
•7+ years of experience as an account manager and/or in business development.
•5+ years in e-commerce, OTA, Gaming, or other relevant verticals.
•Experience managing a portfolio of large to midsize merchants and delivering year-over-year growth.
•Bachelor’s degree in Business Management or Economics (MBA preferred).

Experience:7+ yearsE-commerceOTAGaming

Education:Bachelor's in Business Management, Economics

Skills:Analytical thinkingAttention to detailCommunicationRelationship-buildingSelf-management

Languages:MandarinEnglish

Tech Stack:Salesforce

Company Brief

Ebanx

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Curitiba, Brazil

Founded: 2012

Website LinkedIn