Senior Corporate Engineer (IT Support)

Match Group
Tokyo
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Customer service","Communication","Problem-solving","Ownership","Documentation"]

Senior System Engineer in Tokyo responsible for delivering high-quality local IT support for the Japan office and APAC region, managing endpoints and core workplace systems, IAM/MDM, and SaaS lifecycles, collaborating with global IT and Security teams, with a focus on proactive process improvement and scalable IT operations.

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FursaFursa
Match Group
Match Group
3 months ago

Senior Corporate Engineer (IT Support)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Senior System Engineer in Tokyo responsible for delivering high-quality local IT support for the Japan office and APAC region, managing endpoints and core workplace systems, IAM/MDM, and SaaS lifecycles, collaborating with global IT and Security teams, with a focus on proactive process improvement and scalable IT operations.
Location: Tokyo
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Provide high-quality local IT support for the Tokyo office and remote IT support for employees across the APAC region.
  • •Own day-to-day workplace technology support for employees, ensuring a responsive, professional, and customer-centric support experience.
  • •Manage and support Mac and Windows endpoints, including provisioning, troubleshooting, lifecycle management, and asset tracking.
  • •Administer and support core workplace systems, including Google Workspace, Slack, Zoom, Okta, Jira, Confluence, Notion, Jamf, and Workspace ONE.
  • •Support identity and access management workflows, including account provisioning, access requests, SSO-related troubleshooting, and offboarding activities.

Key Requirements

  • •5+ years of experience in Corporate IT, Workplace Technology, Systems Engineering, IT Operations, or a similar role.
  • •Strong hands-on experience supporting employees in a fast-paced technology or global business environment.
  • •Deep understanding of IAM, MDM, endpoint management, and modern workplace collaboration tools.
  • •Experience administering or supporting systems such as Google Workspace, Okta, Jamf, Workspace ONE, Slack, Zoom, Jira, Confluence, or similar platforms.
  • •Strong troubleshooting skills across Mac, Windows, SaaS applications, identity systems, and endpoint management tools.
Experience:5+ yearsAPACJapanIT operations
Skills:Customer serviceCommunicationProblem-solvingOwnershipDocumentation
Languages:EnglishJapanese
Tech Stack:Google WorkspaceSlackZoomOktaJiraConfluenceNotionJamfWorkspace ONEMDMIAM

Company Brief

Match Group
Operates a portfolio of consumer dating products and services, including Tinder, Match.com, PlentyOfFish, and Hinge, connecting millions of users globally through mobile and web platforms.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dallas, United States
Founded: 1995
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor