Account Manager - Strategic Sales

Browserstack
Mumbai
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 5-8 yearsEducation: bachelorsSkills: ["Customer centricity","Empathy","Communication","Negotiation","Relationship-building"]

The Strategic Account Manager will own, retain, and expand a defined book of strategic executive accounts, driving multi-product revenue growth through structured farming, deep customer engagement, and long-term value creation. You’ll engage with engineering-led organizations, manage renewals and expansions, and collaborate cross-functionally to unlock opportunities across usage, teams, and product lines in a fast-paced SaaS environment.

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FursaFursa
Browserstack
Browserstack
5 months ago

Account Manager - Strategic Sales

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 35 days agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

The Strategic Account Manager will own, retain, and expand a defined book of strategic executive accounts, driving multi-product revenue growth through structured farming, deep customer engagement, and long-term value creation. You’ll engage with engineering-led organizations, manage renewals and expansions, and collaborate cross-functionally to unlock opportunities across usage, teams, and product lines in a fast-paced SaaS environment.
Location: Mumbai
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Own a portfolio of strategic customers with accountability for long-term revenue growth and retention.
  • •Demonstrate ability to upsell, cross-sell, and renewal across multi-product SaaS portfolios.
  • •Identify expansion levers using usage data, customer maturity, org structure, and business goals.
  • •Engage engineering leaders, technical stakeholders, and economic buyers with confidence.
  • •Maintain strong Salesforce hygiene to support forecasting and decision-making.

Pay and Benefits

Perks:Health InsuranceGratuityRemote WorkHome Office

Key Requirements

  • •5-8 years of B2B SaaS experience, with 2-3 years in a farming / Account Management focused role
  • •Demonstrated success achieving and exceeding expansion, renewal, and net revenue retention targets
  • •Recent experience explicitly aligned to Account Management, Farming, Expansion, Upsell / Cross-sell
  • •Willingness to work region-aligned time zones based on customer coverage
  • •Bachelor’s degree (Engineering / Technology background preferred)
Experience:5-8 yearsSaaSEnterprise technologyB2B SaaS
Education:Bachelor's
Skills:Customer centricityEmpathyCommunicationNegotiationRelationship-building
Tech Stack:SalesforceSaaSCRM

Company Brief

Browserstack
Provides a cloud-based web and mobile testing platform that enables developers and QA teams to test websites and apps across real browsers, devices, and operating systems for automated and manual testing workflows.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Mumbai, India
Founded: 2011
WebsiteLinkedIn