Lead Cashier I

Tapestry
Canada
Workplace: OnsiteFull time19 - 21Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Communication","Multitasking","Prioritization","Integrity","Collaboration","Learning on the fly"]

Provide a welcoming, efficient customer experience at Coach by using service standards to engage shoppers, assess needs, and offer appropriate solutions. Capture and secure customer information, process returns and repairs per policy, and maintain cashwrap organization, SKU accuracy, and cleanliness. Handle cash and media accurately, promote add-ons and gift cards, assist with cashier training, troubleshoot equipment issues, and stay composed while multitasking in a fast-paced store environment.

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Tapestry
Tapestry
3 hours ago

Lead Cashier I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide a welcoming, efficient customer experience at Coach by using service standards to engage shoppers, assess needs, and offer appropriate solutions. Capture and secure customer information, process returns and repairs per policy, and maintain cashwrap organization, SKU accuracy, and cleanliness. Handle cash and media accurately, promote add-ons and gift cards, assist with cashier training, troubleshoot equipment issues, and stay composed while multitasking in a fast-paced store environment.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Greet customers warmly, act as an Insider Program ambassador, and engage customers at cashwrap/in line to assess needs and provide solutions.
  • •Capture customer information accurately and securely.
  • •Complete end-of-shift audits; process returns, repairs, and damaged items per policy.
  • •Maintain SKU accuracy, cashwrap organization, and cleanliness; suggest add-ons and promote gift cards.
  • •Handle cash/media accurately and assist with cashier training and report equipment issues.

Pay and Benefits

Salary: 19 - 21
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) and knowledge of fashion trends and competitors; education plus experience considered.
  • •Experience operating POS systems with basic computer proficiency (iPad/laptop, Mobile POS) and ability to read price/release sheets.
  • •Ability to work in a fast-paced environment and follow store policies and procedures.
  • •Strong English language proficiency.
  • •Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and maneuver around the sales floor and stockroom.
Experience:1+ yearsLuxury retail
Skills:Customer focusCommunicationMultitaskingPrioritizationIntegrityCollaborationLearning on the fly
Languages:English
Tech Stack:POSIPadLaptopMobile POSWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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