Client Relationship Consultant 2 (Banker) - 95th St, Prairie Village, KS

U.S. Bancorp
Kansas
Workplace: OnsiteFull timeUSD 20.25 - 24.75Function: Customer Success & Account ManagementEducation: high_schoolSkills: ["Relationship building","Customer service","Communication","Interpersonal skills","Problem identification"]

Build and maintain trusted relationships with retail and business banking customers through proactive outreach and follow-up across in-person, appointment, and virtual channels. Assess customer banking needs, recommend deposit and loan solutions, and open accounts while completing service requests and submitting credit applications. Provide an optimal client experience, educate clients on digital and self-service banking tools, and partner with branch team members to ensure operational excellence and accuracy.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 month ago

Client Relationship Consultant 2 (Banker) - 95th St, Prairie Village, KS

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 26 days agoStatus: Live

Job Summary

Build and maintain trusted relationships with retail and business banking customers through proactive outreach and follow-up across in-person, appointment, and virtual channels. Assess customer banking needs, recommend deposit and loan solutions, and open accounts while completing service requests and submitting credit applications. Provide an optimal client experience, educate clients on digital and self-service banking tools, and partner with branch team members to ensure operational excellence and accuracy.
Location: Kansas
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Engage customers through in-person, by-appointment, and virtual channels to provide counseling and an optimal client experience.
  • •Assess and attend to customers’ banking needs by obtaining and processing customer and account information.
  • •Recommend deposit and loan products and services aligned to customers’ goals, including proactive and reactive recommendations.
  • •Open new consumer and business accounts, complete service requests, and submit credit applications.
  • •Educate customers on emerging and self-service digital products and technologies, leveraging resources to optimize the client experience.

Pay and Benefits

Salary: USD 20.25 - 24.75
Perks:Health InsuranceDentalVisionLife InsuranceLong-term Disability401kRetirementPaid LeaveParental LeavePaid Holidays

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of job-related retail banking experience (or a combination of experience and commensurate training).
  • •Proven ability to build and foster client relationships through proactive outreach and follow-up.
  • •Ability to effectively engage and communicate with clients.
  • •Customer service and interpersonal skills, including basic proficiency recommending solutions based on customer needs (reactively and proactively).
Experience:Financial services
Education:High School
Skills:Relationship buildingCustomer serviceCommunicationInterpersonal skillsProblem identification
Certifications:NMLS registration

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
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