Grand Canyon University

3 weeks ago

Medical Receptionist - Onsite

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Join as a Patient Services Representative to be the welcoming point of contact for patients, vendors, and insurance providers. You’ll answer calls and voicemails, schedule appointments by phone, collect and verify patient demographics and insurance details, and enter and update records in the electronic medical record (EMR) system. You’ll also support HIPAA-compliant records releases and coordinate COVID-19 related communications with the quarantine isolation team.

Location: Phoenix

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Answer incoming calls and respond to inquiries from patients, vendors, and insurance companies, including responding to voicemails.
•Schedule patient appointments via telephone and handle appointment registration and follow-up scheduling in the database.
•Obtain complete and accurate patient medical history (including medications) and capture patient demographic and insurance information.
•Enter and scan patient data and relevant documents into the EMR, including authorizations and recent lab information provided by the patient.
•Obtain patient authorization for medical records release in accordance with HIPAA compliance and communicate COVID-19-related information with the quarantine isolation team.

Key Requirements

•High school diploma or equivalent required.
•1–2 years of customer service experience.
•Previous experience in a medical practice desired.
•Experience using an EMR system effectively and maintaining accurate patient records.
•Ability to pass a background check. Proficiency with MS Office/Microsoft Programs preferred.

Experience:1-2 years

Education:High School

Skills:CommunicationAttention to detailOrganizationFlexibilityWorking under pressure

Tech Stack:Electronic medical record (EMR)EMR systemMS Office SuiteMicrosoft ProgramsDatabase

Company Brief

Grand Canyon University

Private Christian university offering undergraduate, graduate, and doctoral programs across on-campus and online formats, with notable colleges in business, education, nursing, health sciences, and liberal arts.

Industry: Higher Education

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Phoenix, United States

Founded: 1949

Website LinkedIn

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Grand Canyon University

3 weeks ago

Medical Receptionist - Onsite

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Phoenix

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Answer incoming calls and respond to inquiries from patients, vendors, and insurance companies, including responding to voicemails.
•Schedule patient appointments via telephone and handle appointment registration and follow-up scheduling in the database.
•Obtain complete and accurate patient medical history (including medications) and capture patient demographic and insurance information.
•Enter and scan patient data and relevant documents into the EMR, including authorizations and recent lab information provided by the patient.
•Obtain patient authorization for medical records release in accordance with HIPAA compliance and communicate COVID-19-related information with the quarantine isolation team.

Key Requirements

•High school diploma or equivalent required.
•1–2 years of customer service experience.
•Previous experience in a medical practice desired.
•Experience using an EMR system effectively and maintaining accurate patient records.
•Ability to pass a background check. Proficiency with MS Office/Microsoft Programs preferred.

Experience:1-2 years

Education:High School

Skills:CommunicationAttention to detailOrganizationFlexibilityWorking under pressure

Tech Stack:Electronic medical record (EMR)EMR systemMS Office SuiteMicrosoft ProgramsDatabase

Company Brief

Grand Canyon University

Industry: Higher Education

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Phoenix, United States

Founded: 1949

Website LinkedIn