Strategy & Operations Intern — Office of the General Manager, Small Business

Aircall
Paris
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: mastersSkills: ["Communication","Problem-solving","Ownership","Project management","Analytical thinking"]

Strategy & operations internship supporting the General Manager for Small Business, driving strategic initiatives, market analysis, KPI tracking, forecasting, and cross-functional projects in a fast-paced, high-growth tech environment.

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Aircall
Aircall
4 months ago

Strategy & Operations Intern — Office of the General Manager, Small Business

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Last checked: 9 hours agoStatus: Live

Job Summary

Strategy & operations internship supporting the General Manager for Small Business, driving strategic initiatives, market analysis, KPI tracking, forecasting, and cross-functional projects in a fast-paced, high-growth tech environment.
Location: Paris
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Intern level

Key Responsibilities

  • •Support the GM in defining quarterly and annual strategic priorities and OKRs
  • •Conduct market research, competitive benchmarking, and financial modeling to inform major decisions
  • •Build executive-ready written memos and recommendations related to hot topics
  • •Track key KPIs, surface performance insights, and maintain business dashboards
  • •Contribute to forecasting, workforce planning, and weekly business reviews
  • •Lead or co-own cross-functional projects from scoping to execution (e.g., cost savings, GTM experiments, AI pilots, operational excellence initiatives)
  • •Coordinate stakeholders, drive timelines, and ensure high-quality delivery
  • •Prepare materials for leadership meetings and follow up on leadership action items
  • •Act as a problem-solver to the GM on diverse business topics

Key Requirements

  • •Currently pursuing a Master degree in Business, Engineering, Economics, Data/Analytics or similar within a top tier university, business school, engineering school or equivalent
  • •Strong analytical abilities; comfortable with Google Sheets (SQL/BI tools are a plus)
  • •Excellent written and verbal communication; able to distill complex ideas into clear insights, slides, or narratives
  • •Demonstrated ability to take ownership, work independently, and thrive in a fast-paced or ambiguous environment
  • •Strong project management instincts: structured, organized, and reliable with follow-through
Experience:StrategyAnalyticsStartups
Education:Master's
Skills:CommunicationProblem-solvingOwnershipProject managementAnalytical thinking
Tech Stack:Google SheetsSQLBI tools

Company Brief

Aircall
Provides a cloud-based phone system and call center platform for businesses, offering VoIP, call routing, analytics, integrations with CRM and helpdesk tools to support sales and customer support teams.
Industry: Telecommunications
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: Paris, France
Founded: 2014
WebsiteLinkedIn