AVP - CRM (Full-stack)

HSBC
Guangzhou
Full timeFunction: Software EngineeringExperience: 8+ yearsEducation: bachelorsSkills: ["Ownership","Accountability","Communication","Stakeholder management","Continuous improvement"]

Build and deliver campaign automation solutions by translating business needs into technical requirements, detailed implementation plans, and production-grade applications. Partner with stakeholders to develop automation toolkits and applications, applying AI technologies to identify and execute practical AI use cases. Own end-to-end engineering across backend APIs, front-end UI, data modeling, and productionization, while implementing QA/QC controls, governance, and continuous process improvement.

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FursaFursa
HSBC
HSBC
1 day ago

AVP - CRM (Full-stack)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Build and deliver campaign automation solutions by translating business needs into technical requirements, detailed implementation plans, and production-grade applications. Partner with stakeholders to develop automation toolkits and applications, applying AI technologies to identify and execute practical AI use cases. Own end-to-end engineering across backend APIs, front-end UI, data modeling, and productionization, while implementing QA/QC controls, governance, and continuous process improvement.
Location: Guangzhou
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with multiple stakeholders to deliver automation toolkit and applications for CRM/campaign needs.
  • •Translate business needs into actionable tasks, functional and technical requirements, and detailed implementation plans.
  • •Design, develop, and integrate AI components into campaign automation solutions, including prototyping, evaluation, and iteration.
  • •Deliver backend API and front-end UI capabilities (RESTful design, responsive component-based UI) along with data modeling and persistence using SQL patterns.
  • •Implement QA/QC controls, produce governed documentation, and support compliance and continuous improvement through practical governance for tooling development.

Key Requirements

  • •Minimum 8 years of hands-on experience in software engineering, CRM, or data analytics with demonstrable delivery of production-grade applications across the full software development lifecycle.
  • •PhD or Master’s or Bachelor’s degree in computer science, software engineering, data science, mathematics, statistics, or a related quantitative discipline (or equivalent practical experience).
  • •End-to-end experience with backend services and API development (RESTful design, authentication/authorisation, performance, observability).
  • •End-to-end experience with front-end UI development (responsive design, component-based frameworks) and data modeling/persistence (SQL design, CRUD patterns, optimization).
  • •Strong productionization knowledge (CI/CD, environments, monitoring, incident support) and programming skills such as Python (FastAPI/Flask/Django) and/or Java (Spring Boot), plus JavaScript/TypeScript with React and/or Vue; PostgreSQL/MySQL/BigQuery.
  • •Use AI-driven campaign automation components: design, develop, and integrate AI components into solutions through prototyping, evaluation, and iteration to meet business outcomes.
Experience:8+ yearsCRMData analyticsAI
Education:Bachelor's in computer science, software engineering, data science, mathematics, statistics, or a related quantitative discipline
Skills:OwnershipAccountabilityCommunicationStakeholder managementContinuous improvement
Tech Stack:PythonFastAPIFlaskDjangoJavaSpring BootJavaScriptTypeScriptReactVueHTMLCSSRESTSQLPostgreSQLMySQLBigQueryCI/CD

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn