Customer Experience Banker - Collierville

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. Provide exemplary customer service, accurately handle transactions, and educate customers on deposit products. Use a disciplined sales process—including follow-up, outbound calling, and referral sourcing—to identify customer goals and recommend appropriate banking products. Ensure compliance with operational, security, risk, and regulatory policies while partnering with other bank teams to deepen relationships.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Customer Experience Banker - Collierville

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. Provide exemplary customer service, accurately handle transactions, and educate customers on deposit products. Use a disciplined sales process—including follow-up, outbound calling, and referral sourcing—to identify customer goals and recommend appropriate banking products. Ensure compliance with operational, security, risk, and regulatory policies while partnering with other bank teams to deepen relationships.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Accurately process customer transactions and balance daily.
  • •Educate customers on consumer deposit products and recommend appropriate banking products and services.
  • •Grow customer relationships through a disciplined sales process, including new customer follow-up, outbound calling, and sourcing referrals.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1+ year of customer service in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
  • •Be proficient in understanding and educating customers on consumer deposit products.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn