Customer Experience Banker - Easton, OH

Huntington Bancshares
Columbus
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Problem-solving"]

Serve as a Financial Concierge for walk-in customers by retaining and growing consumer and business relationships. Proactively identify customers’ financial goals and needs, recommend appropriate deposit and related banking products, and process transactions accurately and efficiently while balancing daily. Use disciplined sales activities—including follow-up, outbound calling, and partner/customer referrals—to deepen relationships, educate customers, and refer them to other bank areas, while adhering to all risk, security, operational, and regulatory requirements.

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Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker - Easton, OH

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Last checked: 6 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers by retaining and growing consumer and business relationships. Proactively identify customers’ financial goals and needs, recommend appropriate deposit and related banking products, and process transactions accurately and efficiently while balancing daily. Use disciplined sales activities—including follow-up, outbound calling, and partner/customer referrals—to deepen relationships, educate customers, and refer them to other bank areas, while adhering to all risk, security, operational, and regulatory requirements.
Location: Columbus
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Identify opportunities to grow customer relationships using a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Follow operational, security, risk, and regulatory policies and procedures while processing transactions accurately and balancing daily.

Key Requirements

  • •High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1+ year of customer service in banking/financial services or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
Experience:1+ yearsBankingFinancial services
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationProblem-solving
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn