Client Relationship Consultant 3 (Banker) Fargo Southwest, ND (40 hours)

U.S. Bancorp
Fargo
Workplace: OnsiteFull timeUSD 21.94 - 26.82Function: Customer Success & Account ManagementExperience: 4-5 yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Relationship building","Communication","Recommendation skills"]

Build and maintain strong relationships with consumer and business clients by proactively reaching out, understanding banking needs, and guiding them across in-person, virtual, and appointment channels. Provide excellent client experiences, process transactions, open accounts, complete service requests, and submit credit applications. Educate clients on deposit and loan products as well as digital/self-service tools, partnering with branch teams to deliver operational accuracy and excellence.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 day ago

Client Relationship Consultant 3 (Banker) Fargo Southwest, ND (40 hours)

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Last checked: 5 hours agoStatus: Live

Job Summary

Build and maintain strong relationships with consumer and business clients by proactively reaching out, understanding banking needs, and guiding them across in-person, virtual, and appointment channels. Provide excellent client experiences, process transactions, open accounts, complete service requests, and submit credit applications. Educate clients on deposit and loan products as well as digital/self-service tools, partnering with branch teams to deliver operational accuracy and excellence.
Location: Fargo
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Engage clients via in-person, by-appointment, and virtual channels to provide counsel and assess banking needs using a digital-first mindset.
  • •Proactively reach out and follow up, ask questions, and identify customer needs and banking channel preferences.
  • •Maintain working knowledge of consumer and business banking products (including digital products) and provide optimal client experiences (greeting and basic transaction processing).
  • •Open new consumer and business accounts, complete service requests, and submit credit applications.
  • •Educate clients on emerging and self-service digital products and services and collaborate with branch team members and partners to serve customers with accuracy and operational excellence.

Pay and Benefits

Salary: USD 21.94 - 26.82
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceLong-term DisabilityParental Leave401kRetirementPaid LeavePaid HolidayAdoption Assistance

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 4 to 5 years of job-related retail banking experience (or equivalent combination of experience and training).
  • •Build and foster relationships with clients through proactive outreach and follow up.
  • •Ability to effectively engage and communicate with clients, with thorough knowledge of applicable bank/branch policies, procedures, and support systems.
  • •Ability to participate in sales campaigns/promotions and demonstrate digital/self-service technologies; must complete NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z.
Experience:4-5 yearsRetail bankingFinancial services
Education:High School
Skills:Customer serviceInterpersonal skillsRelationship buildingCommunicationRecommendation skills
Licenses:NMLS

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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