Customer Solutions Engineer, ASEAN

Cloudflare
Singapore
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Presentation","Stakeholder management","Consultative advisory","Commercial mindset"]

Own the end-to-end technical customer journey for enterprise clients as a trusted advisor in Cloudflare’s GTM organization. Lead technical validation, PoCs, and tailored solution presentations, then guide onboarding and migrations while monitoring customer health and risks to ensure time-to-value. Operate as a quota-carrying technologist through discovery, demos, QBRs, and expansion. Use AI agents and LLM-driven workflows to automate routine tasks and scale advisory impact.

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FursaFursa
Cloudflare
Cloudflare
3 days ago

Customer Solutions Engineer, ASEAN

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Own the end-to-end technical customer journey for enterprise clients as a trusted advisor in Cloudflare’s GTM organization. Lead technical validation, PoCs, and tailored solution presentations, then guide onboarding and migrations while monitoring customer health and risks to ensure time-to-value. Operate as a quota-carrying technologist through discovery, demos, QBRs, and expansion. Use AI agents and LLM-driven workflows to automate routine tasks and scale advisory impact.
Location: Singapore
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Partner with Account Executives to lead technical discovery, validate solutions, and define success criteria for PoCs and technical evaluations.
  • •Deliver tailored technical presentations, architectural diagrams, and demos; address technical objections and security compliance questions during the sales cycle.
  • •Provide oversight to technical onboarding and implementation guidance, designing migration and onboarding blueprints (e.g., DNS migrations, Zero Trust rollouts, WAF tuning).
  • •Carry a variable quota tied to new business acquisition and/or account growth; run technical QBRs and identify expansion opportunities.
  • •Maintain trusted advisory relationships across the customer lifecycle; monitor health/telemetry, resolve integration bottlenecks, and de-risk deployments using AI-augmented workflows.
Travel: High travel

Key Requirements

  • •Experience in a customer-facing technical role (e.g., Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or Forward Deployed Engineer).
  • •Ability to white-board, design, and articulate complex enterprise network and security architectures.
  • •Excellent communication skills to translate deeply technical concepts into business outcomes for engineers and C-level executives.
  • •Operate in a quota-carrying or revenue-aligned environment, with understanding of SaaS metrics and enterprise sales cycles.
  • •Demonstrate depth in at least four areas such as internet fundamentals, security, performance, AI proficiency, coding/scripting, and developer platform fluency.
Education:Bachelor's in Computer Science, Engineering, or a related field
Skills:CommunicationPresentationStakeholder managementConsultative advisoryCommercial mindset
Languages:English
Tech Stack:DNSCDNZero TrustNetwork SecurityWorkersProof of Concepts (PoCs)WAFBot ManagementFirewallsRate Limiting(M)TLSSASEPerformanceLatencyCachingVideo streamingHTTP/2TLS 1.3Prompt engineeringLLMs

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn