Collection & Dispute Analyst

Samsung
Plano
Workplace: OnsiteFull timeFunction: Finance & AccountingExperience: 4-6 yearsEducation: bachelorsSkills: ["Analytical","Problem-solving","Attention to detail","Communication","Relationship management","Multi-tasking","Diplomacy"]

Manage financial activities for National and Major Retail AR accounts, ensuring full collection of receivables and maintaining overdue metrics. Lead dispute resolution through transaction management, account analysis, reconciliations, and timely issuance of credits and refunds. Partner with Logistics and Sales to resolve chargebacks and past-due invoice issues, support contract review, and update SAP coding for clearing/matching. Produce weekly, monthly, and quarterly reporting and ad hoc analysis for management.

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FursaFursa
Samsung
Samsung
1 month ago

Collection & Dispute Analyst

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 days agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Manage financial activities for National and Major Retail AR accounts, ensuring full collection of receivables and maintaining overdue metrics. Lead dispute resolution through transaction management, account analysis, reconciliations, and timely issuance of credits and refunds. Partner with Logistics and Sales to resolve chargebacks and past-due invoice issues, support contract review, and update SAP coding for clearing/matching. Produce weekly, monthly, and quarterly reporting and ad hoc analysis for management.
Location: Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Mid level

Key Responsibilities

  • •Manage current ATB (Aged Trial Balance) and transactions for assigned AR accounts.
  • •Analyze accounts to support dispute resolution with a focus on accuracy and quality.
  • •Conduct reconciliations, identify issues in process/system, and propose solutions.
  • •Ensure credits are issued on time for valid customer chargebacks and reconcile/resolve credit balances and refunds.
  • •Advise sales on outstanding chargeback and past-due invoice issues, partner with Logistics to resolve POD/shortage deductions, and produce weekly/monthly/quarterly reports.

Key Requirements

  • •Bachelor’s degree in Accounting, Finance, Business, Information Systems, or related experience.
  • •4-6 years of work experience in related fields.
  • •Experience with SAP or a similar ERP system.
  • •Solid analytical and problem-solving skills with the ability to identify discrepancies and inconsistencies.
  • •Excellent oral and written communication skills with strong attention to detail.
Experience:4-6 years
Education:Bachelor's in Accounting, Finance, Business, Information Systems
Skills:AnalyticalProblem-solvingAttention to detailCommunicationRelationship managementMulti-taskingDiplomacy
Tech Stack:SAPERPMicrosoft OfficeWordExcelV-lookupPivot tablesMacrosAI toolsWeb-ex

Company Brief

Samsung
Global conglomerate known for consumer electronics, home appliances, semiconductors, displays, and mobile devices. Designs and manufactures a wide range of products and solutions for consumers, enterprises, and industrial customers worldwide.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Seoul, South Korea
Founded: 1938
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn