Sales Associate II

Tapestry
Ontario
Workplace: OnsiteFull time17.6 - 22Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal communication","Adaptability","Drive for results","Learning on the fly"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for the Coach brand. Build client relationships through product expertise and styling advice, drive sales with cross-selling and tailored recommendations, and use tools like mobile POS and clienteling (including short-form video/social selling) to capture data and encourage repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards and a clean, organized floor.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for the Coach brand. Build client relationships through product expertise and styling advice, drive sales with cross-selling and tailored recommendations, and use tools like mobile POS and clienteling (including short-form video/social selling) to capture data and encourage repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards and a clean, organized floor.
Location: Ontario
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice, and drive sales via cross-selling, upselling, and recommendations.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Develop and execute personal sales plans, meet or exceed individual and team KPIs, and source new customers while maintaining and following up on relationships.
  • •Complete daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and maintain floor/stockroom cleanliness while following retail and asset protection procedures.

Pay and Benefits

Salary: 17.6 - 22
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) and knowledge of fashion trends and competitors.
  • •Experience operating POS and strong basic computer proficiency (iPad/laptop, mobile POS).
  • •Ability to work in a fast-paced environment and maintain strong English proficiency.
  • •Social media savvy, with experience with live-stream shopping or video demos, clienteling, and data acquisition.
  • •Ability to work a flexible schedule including nights, weekends, and peak retail days, and lift at least 25 lbs regularly.
Experience:1+ yearsLuxury retail
Skills:Customer focusInterpersonal communicationAdaptabilityDrive for resultsLearning on the fly
Languages:English
Tech Stack:POSMobile POSIPadLaptopSocial mediaShort-form video

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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